| Manufacturer | Cisco | 
| Product Name | Cisco CON-3SNT-C1024TGL 3Yr 8x5xNBD Support for Catalyst 1000 24-Port GE | 
| Product Type | Service and Support Contract | 
| Service Plan Duration | 3 Years | 
| Supported Product Line | Cisco Catalyst 1000 Series | 
| Supported Model | Catalyst 1000 24-Port GE, 4x1G SFP | 
| Form Factor | Appliance-based (covers physical network switch) | 
Cisco CON-3SNT-C1024TGL 3Yr 8x5xNBD Support for Catalyst 1000 24-Port GE

Key Benefits
 
            
            
              
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- Ensures minimal network downtime with next business day hardware replacement.
- Provides enterprise-class technical support tailored for Catalyst 1000 Series deployments.
- TAA compliance enables usage in regulated and government environments.
Product Overview
The Cisco CON-3SNT-C1024TGL is a 3-year Smart Net Total Care contract for Catalyst 1000 Series with 24-port GE and 4x1G SFP interfaces. It offers 8x5 access to Cisco technical support and next business day (NBD) hardware replacement. TAA-compliant, this plan is ideal for federally regulated environments and offices requiring consistent uptime for their network infrastructure.
Specifications
                      Product Overview
                      
                    
                    
                      Compliance & Origin
                      
                    
                    | Country of Origin | United States | 
| TAA Compliant | Yes | 
| Authorized for Federal Use | Yes | 
| Service Contract Compliance | Meets Cisco SNTC standards | 
                      Advanced Security Features
                      
                    
                    | Intrusion Detection/Prevention | Included via Cisco Threat Insight (depending on switch) | 
| Firmware Integrity Verification | Available through Smart Call Home | 
| Remote Threat Monitoring | Yes (via Cisco back-end analytics) | 
                      Service Plan Details
                      
                    
                    | Service & Support Type | Network Services / Support | 
| Service Included | Technical support | 
| Response Time | Next Business Day | 
| Coverage | 8 x 5 | 
| Contract ID / SKU | CON-3SNT-C1024TGL | 
| Plan Features | Smart Net Total Care for Catalyst 1000 | 
                      Cloud Management & Licensing
                      
                    
                    | Management Interface | Cisco Smart Net Total Care Portal | 
| Included Cloud Services | Smart Net Total Care (SNTC) | 
| License Type | Service Contract | 
| License Duration | 3 Years | 
| Service Coverage Time | 8x5 (8 hours per day, 5 days per week) | 
| Hardware Replacement | Next Business Day (NBD) | 
| Software Support | Available via Cisco TAC and portal | 
| Remote Diagnostics | Yes | 
| OS and Firmware Updates | Included for duration of contract | 
                      Interfaces
                      
                    
                    | Supported Device Interface Type | 24 x Gigabit Ethernet, 4 x 1 Gigabit SFP | 
| Supported SFP Ports | 4 x 1G SFP uplinks | 
| Number of Managed Ports | 24 GE + 4 SFP | 
                      Physical & Environmental
                      
                    
                    | Target Infrastructure Environment | Small and medium business, distributed offices | 
| On-Site Replacement Option | Next Business Day hardware replacement | 
| Temperature Monitoring | Supported via software diagnostics | 
 
              