Type | Hardware Support Service |
Compatible Series | Cisco NCS 5500 Series |
Support Product Model | 4x100G QSFP28 Modular Port Adapter |
Service Level | 24x7x4 Onsite |
Form Factor | |
Weight | |
Power Requirements |
CISCO NCS 5500 4x100G QSFP28 24x7x4 HW Support


Key Benefits

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- Ensures rapid response with 4-hour onsite support, minimizing downtime.
- Supports mission-critical environments with 24x7 coverage tailored to NCS 5500 Series.
- TAA compliance ensures eligibility for government procurement and regulated industries.
Product Overview
The CISCO SP AR HW 24X7X4 service package is designed to deliver high availability and rapid support response for organizations deploying the powerful NCS 5500 Series hardware, including the 4x100G QSFP28 Modular Port Adapter. Tailored to meet the performance and uptime requirements of large-scale networks, this service plan includes 24x7 support coverage with a 4-hour onsite response time, ensuring critical infrastructure remains operational with minimal downtime.
This maintenance offering is TAA-compliant and originates from the United States, reflecting strict Cisco quality standards. It encompasses network services and support specifically for the NCS 5500 Series, which is known for its scalability and high-bandwidth capability in core and edge routing applications.
Ideal for mission-critical deployments, this CISCO support product is engineered to minimize operational disruption and increase hardware reliability, directly supporting IT teams managing complex networking environments.
Specifications
Product Overview
Wireless Features
Wireless Support | |
Wi-Fi Standards | |
Frequencies | |
Number of Antennas |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
RoHS Compliance | Yes |
Certifications | NEBS Level 3, CE Mark, FCC Part 15 Class A |
Environmental Standards | Energy Efficient Ethernet (EEE) supported |
Advanced Security Features
Security Features | Inherited from parent hardware in NCS 5500 Series |
Firewall Support | Not applicable |
Content Filtering | |
Malware Protection | |
IDS/IPS Integration |
Interfaces
Supported Ports | 4 × 100GbE QSFP28 |
Supported Interface Type | QSFP28 |
Data Transfer Rate | Up to 400 Gbps (aggregate) |
Port Adapter Type | Modular |
Physical & Environmental
Operating Temperature | 0°C to 40°C (32°F to 104°F) |
Storage Temperature | -40°C to 70°C (-40°F to 158°F) |
Operating Humidity | 5% to 85% (non-condensing) |
Storage Humidity | 5% to 95% (non-condensing) |
Dimensions | Modular adapter – dependent on chassis configuration |
Cooling Requirements | Front-to-back or back-to-front airflow depending on chassis |
Mounting Type | Modular – inserted into compatible NCS 5500 chassis |
Cloud Management & Licensing
Management Interface | CLI, NETCONF, RESTCONF (through parent hardware) |
License Requirement | May require Smart Licensing for NCS 5500 Series |
Included Cloud Features | Dependent on chassis software configuration |
Support SKU | SP-AR3-NC55MPAH |