Service Name | RMA UPGRADE 8X5XNBD |
Service Type | Network Services / Support |
Supported Product | Cisco CW9178I-RTG Wireless Access Point |
Manufacturer | Cisco |
Manufacturer Part Number | CON-ROB-CW918IRT |
Form Factor | Service Contract |
Weight | |
Power Requirements |
Cisco RMA UPGRADE 8X5XNBD for Wireless 9178I Access Point

Key Benefits

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- Enhances availability of CW9178I-RTG devices with rapid NBD hardware replacement.
- Reduces unplanned downtime during operational hours through 8x5 support coverage.
- Backed by Cisco’s reputation in enterprise-grade networking services.
Product Overview
The Cisco RMA UPGRADE 8X5XNBD is a targeted support plan tailored for the CW9178I-RTG wireless access point. This service includes technical support and hardware replacement with a Next Business Day response time, ensuring minimal disruption to your network operations. The coverage hours are 8x5, aligning with standard business schedules, making it suitable for enterprise settings.
This plan delivers rapid RMA processing and is built by Cisco to enhance network reliability and operational continuity. While country of origin and TAA compliance require inquiry, the offering provides responsive support and efficient replacement services, helping IT teams maintain critical wireless infrastructure and reduce downtime.
Specifications
Product Overview
Interfaces
Supported Interface | |
Port Count | |
Data Transfer Rate |
Physical & Environmental
Product Type | Service Contract |
Operating Temperature | |
Relative Humidity | |
Dimensions |
Cloud Management & Licensing
Management Interface | |
License Type | Hardware Support Contract |
License Term | Typically 1 Year (confirm with Cisco) |
Included Cloud Services | |
Software Support Included | Yes, where applicable for device firmware and updates |
Service Details
Service Included | Technical support |
Hardware Replacement | Yes |
Response Time | Next Business Day |
Coverage Hours | 8 x 5 (Business Hours) |
RMA Type | Advance Replacement |
Service Category | Network Maintenance/Support |
Features | For Cisco CW9178I-RTG |
Delivery Method | Replacement via courier or on-site delivery depending on region |
Duration | 1 Year (typical, check with Cisco for term options) |
Wireless Features
Wi-Fi Standards Supported | |
Wireless Frequencies | |
Antenna Configuration |
Compliance & Origin
Country of Origin | |
TAA Compliance | |
Certifications |
Advanced Security Features
Firewall Protection | |
Intrusion Detection System (IDS) | |
Intrusion Prevention System (IPS) | |
Content Filtering | |
Malware Protection |