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Cisco SNTC-24x7x4 for Catalyst 9300 24-Port PoE+, K12

VENDOR: CISCO Mfg Part#: CON-SNTP-C93024DE
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$804.09
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  • 24x7x4 Smart Net Total Care support plan for Cisco Catalyst 9300 24-Port PoE+
  • 4-hour hardware advance replacement service level
  • TAA compliant for government/public sector eligibility
  • Country of Origin: United States
  • Optimized for K12 educational environment networks

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Key Benefits

Eye-Insights
  • Ensures rapid issue resolution with 24x7 expert support and 4-hour advance hardware replacement.
  • TAA compliance makes it ideal for public sector and government procurement programs.
  • Designed specifically for the Catalyst 9300 PoE+ switch, commonly deployed in K12 environments.

Product Overview

Cisco's SNTC-24X7X4 support plan is designed for the Catalyst 9300 24-Port PoE+ switch, delivering 24x7 technical access and a 4-hour hardware replacement SLA. Primarily aimed at the K12 education sector, this service reduces network downtime and is fully TAA compliant, with US-based hardware origins. It supports mission-critical classroom networks using Power over Ethernet technologies and ensures high availability for digital learning infrastructure.

Specifications

Product Overview
Support Type Cisco Smart Net Total Care (SNTC)
Service Level 24x7 technical support with 4-hour hardware replacement
Applicable Device Cisco Catalyst 9300 24-Port PoE+ Switch
Target Market K-12 Education Sector
Service Duration 1 Year (typical, may vary by contract)
Service Availability 24 Hours/Day, 7 Days/Week
Onsite Service Yes – 4-hour onsite hardware replacement (where available)
Service Method Advanced hardware replacement
Form Factor Service/Support Subscription

Cloud Management & Licensing
Smart Licensing Yes – Smart Net Total Care license registration required
Management Interface Cisco Service Access Management Tool
Software Updates Access to OS updates and security patches
Monitoring Tools Included – via Cisco Smart Net Total Care portal
Inventory Reporting Yes – via Cisco SNTC collector

Interfaces
Supported Switch Ports 24 x Gigabit Ethernet with PoE+
PoE Support Yes – IEEE 802.3at (PoE+), up to 437W total available
Power Supply Compatibility Dual redundant power supply supported
Management Port 1 x 10/100/1000 Ethernet management port
Expansion Slots Modular uplink options – 4 x 1G/10G SFP/SFP+
Stacking Bandwidth 480 Gbps stacking capacity with StackWise-480

Wireless Features
Wireless Support Supports wireless APs via PoE+, but does not include wireless interfaces

Compliance & Origin
Country of Origin United States
TAA Compliance Yes
RoHS Compliance Yes
Regulatory Compliance FCC, UL, CE (dependent on catalyst switch hardware)

Advanced Security Features
Security Advisory Alerts Yes – via Cisco PSIRT and Smart Net coverage
Vulnerability Patch Access Yes – eligible for critical patches and updates
Threat Intelligence Updates Yes – through Cisco support platform integrations

Physical & Environmental
Dimensions 1.73 x 17.5 x 17.5 in (4.4 x 44.5 x 44.5 cm)
Weight 16.7 lbs (7.6 kg)
Operating Temperature Range 23° to 113°F (-5° to 45°C)
Storage Temperature -13° to 158°F (-25° to 70°C)
Relative Humidity (Operating) 5% to 90% non-condensing
Acoustic Noise Typical 48.6 dB, maximum 64.4 dB
MTBF 533,240 hours
Cooling Variable-speed fan with front-to-back airflow