Type | Smart Net Total Care (SNTC) Technical Support Service |
Supported Product Family | Cisco Catalyst 9200L Series |
Supported Model | C9200L-24PXG-4X |
Form Factor | Fixed-port Managed Ethernet Switch |
Service Duration | 1 Year |
Coverage Hours | 8 hours per day, 5 days per week |
Hardware Replacement | Next Business Day (NBD) |
Support Type | Technical phone and online support |
Support Availability | Business Hours |
Service Category | Cisco Smart Net Total Care (SNTC) |
Onsite Support | No |
Advance Hardware Replacement | Yes |
Cisco SNTC 8x5xNBD for Catalyst 9200L 24p, 8xmGig, 16x1G, 4x10G



Key Benefits

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- Ensures minimal downtime with next-business-day replacement, ideal for maintaining critical network services.
- TAA compliance makes it suitable for U.S. government and federally funded IT projects.
- Manufactured in the United States, supporting domestic sourcing and compliance requirements.
Product Overview
The Cisco SNTC 8x5xNBD service contract supports the Catalyst 9200L Series switches, featuring a 24-port layout with 8 multigigabit ports, 16 1G ports, and 4 10G uplinks. This technical support package includes next-business-day hardware replacement and 8x5 coverage to maintain consistent network uptime. It is TAA compliant and manufactured in the United States, making it suitable for federally regulated environments and enterprise applications. Ideal for mid-tier infrastructure deployments, this support plan helps reduce downtime and maintain business continuity.
Specifications
Product Overview
Physical & Environmental
Dimensions (H x W x D) | 1.73 x 17.5 x 11.3 in (4.4 x 44.5 x 28.8 cm) |
Weight | 10.69 lbs (4.85 kg) |
Operating Temperature | 0°C to 45°C (32°F to 113°F) |
Storage Temperature | -40°C to 70°C (-40°F to 158°F) |
Operating Humidity | 5% to 90% (non-condensing) |
Storage Humidity | 5% to 95% (non-condensing) |
Heat Dissipation | 218.18 BTU/hr |
AC Input Voltage | 100 to 240 VAC |
Power Consumption (max) | 64W |
Cloud Management & Licensing
Management Interface | Cisco DNA Center, CLI, Web UI |
Licensing Model | Smart Licensing Enabled |
Included Licensing | Essential or Advantage License (sold separately) |
Cloud Monitoring Support | Yes, via Cisco DNA Center |
Interfaces
Total Ethernet Ports | 24 |
Multigigabit Ethernet Ports | 8 x 1G/2.5G/5G/10G |
Standard Gigabit Ports | 16 x 1G |
Uplink Type | SFP+ |
Number of Uplink Ports | 4 x 10G SFP+ |
Switching Capacity | 160 Gbps |
Forwarding Rate | 119.04 Mpps |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
Certifications | UL, IEC/EN/CSA-C22.2, RoHS, WEEE, REACH |
Regulatory Compliance | FCC Part 15 Class A, ICES-003 |
MTBF | 857,110 hours |
Advanced Security Features
Access Control | 802.1X, MAC-based, and Web-based Authentication |
Threat Defense | Cisco TrustSec, Secure Boot, MACsec-128 encryption |
Policy Enforcement | Cisco ISE Integration |
Secure Management | SSH, SNMPv3, HTTPS |