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CISCO SNTC-8X5XNBD Nexus 3550-F L1 Switch Support Service

VENDOR: CISCO Mfg Part#: CON-SNT-N35F48X
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$1,711.23
$1,711.23
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MSRP: $1,721.00
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  • 8x5 weekday technical support coverage
  • Next business day hardware replacement response time
  • Supports N35-F-48X and compatible part numbers
  • TAA compliant for government procurement
  • Service manufactured in the United States
  • Part of Cisco's Smart Net Total Care (SNTC) support offerings

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Key Benefits

Eye-Insights
  • Ensures rapid next-business-day response to critical hardware issues, reducing potential downtime.
  • Provides targeted support for specific Nexus 3550-F switch models, aligning with standardized IT assets.
  • TAA compliance and U.S. origin make it suitable for federal and regulated industry requirements.

Product Overview

The CISCO SNTC-8X5XNBD Nexus 3550-F L1 Switch service is a targeted network support agreement designed to meet the ongoing operational needs of enterprises using specific Cisco Nexus 3550-F switch models. This support package provides technical support delivered with an 8x5 coverage window—available eight hours a day, five days a week—and includes a next business day hardware replacement commitment. It is specifically compatible with part numbers such as N35-F-48X, N35-F-48X-RF, N35-F-48X=, and N35-F-48X-WS.

Ideal for businesses that require reliable infrastructure coverage without full 24/7 service costs, this package helps maintain network stability while minimizing downtime and unplanned outages. The service is manufactured in the United States and is TAA compliant, ensuring eligibility for government procurement or any environment requiring TAA certification.

This service is part of Cisco’s broader Smart Net Total Care (SNTC) offering, which combines foundational technical support with defined hardware response times, helping organizations manage risks across their network assets. It is well-suited for enterprise IT departments seeking cost-effective support solutions that align with internal service levels and operational hours.

Specifications

Product Overview
Product Type Technical Support Service
Service Program Cisco Smart Net Total Care (SNTC)
Service Level 8x5xNBD (8 hours a day, 5 days a week, Next Business Day Replacement)
Compatible Products Cisco Nexus 3550-F L1 Switch (N35-F-48X, N35-F-48X-RF, N35-F-48X=, N35-F-48X-WS)
Coverage Period Annually Renewable
Delivery Method Onsite Hardware Replacement
Service Mode Proactive and On-Demand Support
SKU CON-SNT-N35F48X

Advanced Security Features
Security Advisories Access included with service via Cisco portal
Lifecycle and Vulnerability Management Yes, with Smart Net Total Care reporting tools

Service Details
Service Category Network Maintenance and Support
Service Type Technical Support
Response Time Objective Next Business Day Hardware Replacement
Available Hours Monday–Friday, 8 AM to 5 PM (local business hours)
Service Coverage Model Per Device
Hardware Replacement Options Advance Replacement
Support Channels Phone, Web, Email, Community Forums
Access to Cisco TAC Included
Software Support Access to bug fixes, patches, and minor updates
Proactive Diagnostics Enabled via Cisco Smart Tools
SNMP & Telemetry Integration Supported with Smart Net Total Care
Reporting and Analytics Asset inventory and lifecycle reporting included
Service Inception Begins upon registration and entitlement activation
Renewal Option Yes, annually renewable
Contract Type Cisco Smart Net Total Care Agreement

Cloud Management & Licensing
Management Interface Cisco Smart Services Portal
Smart Licensing Required for entitlement
Included Features Device diagnostics, hardware replacement, TAC access
Support Access Tools and software updates through Cisco support portal

Compliance & Origin
Country of Origin United States
TAA Compliance Yes
Regulatory Certification TAA Compliant for federal procurement
Authorized Use Government and enterprise networks