Service Type | Smart Net Total Care (SNTC) |
Support Level | 8x5xNBD (8 hours a day, 5 days a week, Next Business Day hardware replacement) |
Supported Platform | Cisco 900 Series Integrated Services Routers |
Service Duration | 1 Year |
Form Factor | |
Weight | |
Power Requirements |
Cisco SNTC-8X5XNBD Support for 900 Series Routers



Key Benefits

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- Ensures rapid hardware replacement with next-business-day turnaround to minimize network downtime.
- Includes expert TAC support and proactive diagnostics, boosting operational reliability and network uptime.
- TAA-compliant and US-origin, making it ideal for government and enterprise deployment with regulatory requirements.
Product Overview
The Cisco SNTC-8X5XNBD (Smart Net Total Care - 8x5xNext Business Day), model CON-SNT-C9214PAT, delivers essential technical support and NBD hardware replacement for Cisco 900 Series Integrated Services Routers. Designed for enterprises requiring uptime, it ensures next-business-day service during standard 8x5 windows. Coverage includes access to Cisco’s Technical Assistance Center (TAC), software updates, and diagnostics. With TAA compliance and US-based origin, it is suitable for regulated industries and federal procurements. Ideal for distributed IT environments, this support contract improves device reliability and helps organizations maintain a resilient network infrastructure.
Specifications
Product Overview
Wireless Features
Wi-Fi Standards Supported | |
Number of Antennas | |
Wireless Frequency Bands |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
Environmental Compliance | |
Certifications |
Advanced Security Features
Hardware Replacement Plan | Next Business Day |
Security Update Support | Included with subscription |
TAC (Technical Assistance Center) Access | 24x7 access included |
Malware Protection | |
Intrusion Prevention System (IPS) | |
Content Filtering | |
Firewall Features |
Interfaces
Included Interfaces | |
Port Counts Supported | |
Data Transfer Rates |
Physical & Environmental
Physical Dimensions | |
Operating Temperature | |
Storage Temperature | |
Operating Humidity | |
Non-Operating Humidity |
Cloud Management & Licensing
Cloud Management Platform | Cisco Smart Net Total Care Portal |
Included Licenses | Hardware support, OS software updates, 24x7 TAC support, and diagnostics tools |
License Term | 1 Year |
Remote Diagnostics | Yes |
Service Access Method | Online and Phone-based Support |