| Service Type | Smart Net Total Care (SNTC) |
| Supported Device | Cisco CBS350 24-Port GE PoE Switch |
| Form Factor | Hardware Support and Licensing Service |
| Support Category | Hardware & Software Support |
| Service Level | 8x5xNBD (Next Business Day) |
| Series Compatibility | Cisco Business 300 Series |
| Smart Services Available | Yes |
| Response Time | Next Business Day |
| Coverage Hours | 8 hours a day, 5 days a week |
| Support Duration | Annually renewable |
| Hardware Replacement | Yes |
CISCO SNTC 8x5xNBD Support for CBS350 24-Port GE PoE Switch
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Regular price
$157.47
Regular price
Sale price
$157.47
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MSRP: $158.36
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- Network Services / Support plan for CBS300 Series
- Includes technical support during business hours (8x5)
- Next Business Day (NBD) hardware replacement response
- TAA-compliant; suitable for regulated industries
- Manufactured in the United States
Shipping & Returns
Shipping & Returns
All our products can be shipped anywhere in the Continental United States.
Key Benefits
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- Ensures business continuity with next-business-day hardware replacement for CBS350 switches.
- TAA compliance makes it eligible for government and regulated sector deployments.
- 8x5 technical support access reduces IT workload and accelerates issue resolution during core hours.
Product Overview
The CISCO SNTC-8X5XNBD support plan delivers Smart Net Total Care (SNTC) for the CBS350 24-Port GE PoE Switch. Designed for the CBS300 Series, this service provides 8x5 technical support coverage and next-business-day hardware replacement to reduce operational downtime. Fully TAA-compliant and manufactured in the United States, it's ideal for businesses needing dependable and compliant infrastructure support within standard working hours.
Specifications
Product Overview
Wireless Features
| Wireless Support | No (Wired switch) |
Compliance & Origin
| Country of Origin | United States |
| TAA Compliant | Yes |
| Regulatory Approvals | FCC, IC, CE, UL, RoHS |
| Certifications | ISO 9001 |
| Environmental Compliance | RoHS, WEEE |
Advanced Security Features
| Security Services Included | Access to Cisco TAC (Tech Assistance Center) |
| Included Software Updates | OS updates and bug fixes |
| Vulnerability Remediation | Yes under SNTC |
| Device Access Control | Role-Based Access Control (RBAC) |
| Configuration Backup and Restore | Yes |
Interfaces
| Supported Switch Interfaces | 24 x GE PoE Ports, 4 x 1G SFP (CBS350 switch dependent) |
| PoE Support on Switch | Yes (802.3af/at) |
| Switch Port Speed | 10/100/1000 Mbps |
| Switch Uplink Type | 1G SFP |
Physical & Environmental
| Applicable Device Physical Format | Rack-mountable (CBS350 Series Switch) |
| CBS350 Device Dimensions (W x D x H) | 440 x 350 x 44 mm |
| CBS350 Operating Temperature | 0°C to 50°C |
| CBS350 Operating Humidity | 10% to 90% RH, non-condensing |
| CBS350 Power Supply | Internal Power Supply |
| CBS350 Power Consumption | Up to 195W (model specific) |
Cloud Management & Licensing
| Cloud Management Platform | Cisco Business Dashboard |
| Remote Monitoring Support | Yes |
| License Model | Subscription-based |
| Included Licensing | Smart Net Total Care License |
| License Term | 1 Year (Renewable) |
| Management Mode | Web GUI, CLI, SNMP, RMON |
