| Type | Network Support Service |
| Service Plan | Cisco Solution Support |
| Target Hardware | CBS250-8P-E2GNA-WS |
| Form Factor | Service Contract (Digital) |
CISCO SOLN SUPP 8X5XNBD for CBS250 8-port GE PoE Ext PS 2x1

Key Benefits
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- Reduces network downtime through guaranteed next business day response across 8x5 coverage window
- Ensures service compliance for government and enterprise networks through TAA certification
- Supports multiple CBS250 models, delivering flexible protection for a range of deployment scenarios
Product Overview
The Cisco SOLN SUPP 8X5XNBD is a professional support plan for CBS250 8-port GE PoE switches, offering next business day response and 8x5 technical assistance. It covers specific switch models including CBS250-8P-E2GNA-WS and provides TAA-compliant support from Cisco's US-based infrastructure. This service is optimal for organizations needing quick, reliable hardware support to maintain network continuity and minimize risk.
Specifications
Product Overview
Cloud Management & Licensing
| Management Interface | Support via Cisco TAC (Technical Assistance Center) |
| Included Licensing | 8x5XNBD Support Coverage |
| Remote Support Access | Available |
| Service Availability Hours | 8 hours a day, 5 days a week |
| Service Delivery Method | Remote and On-Site (Next Business Day Hardware Replacement) |
| Eligible for Cisco Smart Net Total Care | Yes |
| Coverage Duration | Annually Renewable |
| Proactive Diagnostics | Yes, through Cisco Support |
| Tech Support Channel | Phone, Web Portal |
Compliance & Origin
| Country of Origin | United States |
| TAA Compliant | Yes |
| Contract Compliance | Federal Acquisition Regulation (FAR) |
| Certification | Cisco Certified Support |
Interfaces
| Supported Switch Model Port Count | 8-Port GE with 2x 1G SFP Uplinks |
| PoE Support on Switches | Yes |
| External Power Supply Support | Yes |
Advanced Security Features
| Hardware Support with Security Focus | Supports secure networking hardware with PoE |
| Support Includes Security Advisory Access | Yes |
Coverage Details
| Service & Support Type | Network Services / Support |
| Service Included | Technical Support |
| Response Time | Next Business Day |
| Service Availability | 8x5 (Local Business Hours) |
| Advance Replacement | Yes, Next Business Day |
| Product Covered | CBS250-8P-E2GNA-WS and RF equivalents |
| Software Updates | Included during support period |
| Incident Tracking | Yes, through Cisco Support Portal |
| Access to Knowledge Base | Included |
| Support Region | North America |
| Language Support | English |
| Support Partner | Cisco Technical Assistance Center |