Product Type | Service Plan |
Service Name | Lenovo 3Y NBD+YDYD SR250 V3 |
Compatible System | Lenovo ThinkSystem SR250 V3 |
Support Duration | 3 Years |
Service Level | Next Business Day Onsite Support |
Service Feature | YourDrive YourData (YDYD) |
Custom Service Type | Custom Foundation Service |
Lenovo 3Y NBD+YDYD SR250 V3 Service Plan





Key Benefits

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- Provides fast Next Business Day repair service, minimizing downtime for mission-critical systems.
- Includes data retention protection (YDYD), aligning with data privacy and regulatory requirements.
- TAA compliance and origin in Mexico make it ideal for secure and federally compliant deployments.
Product Overview
The Lenovo 3Y NBD+YDYD SR250 V3 service offering delivers a robust support infrastructure for enterprise environments utilizing the SR250 V3 server platform. With a duration of three years, this service includes Next Business Day (NBD) onsite support, ensuring swift resolution of hardware issues to minimize system downtime. This level of support improves operational reliability and mitigates the risk associated with extended outages.
Additionally, the inclusion of the YourDrive YourData (YDYD) feature empowers businesses to retain full control over their data. This means that in the event of a hardware replacement, sensitive drives are not returned to Lenovo—enhancing both regulatory compliance and corporate data security. The service is manufactured in Mexico and meets Trade Agreements Act (TAA) compliance, making it suitable for government and federally funded projects.
For businesses deploying Lenovo’s SR250 V3 servers, this custom foundation service offers both proactive and emergency support capabilities and is a strong value proposition for critical infrastructure deployments.
Specifications
Product Overview
Compliance & Origin
Country of Origin | Mexico |
TAA Compliant | Yes |
Trade Agreements Act (TAA) | Compliant |
Service Code | 5PS7B39141 |
Certification | Meets regulatory government procurement standards |
Physical & Environmental
Supported Hardware Type | Rack Server (SR250 V3) |
Service Logistics | Onsite Dispatch Service |
Onsite Service Timing | Next Business Day (NBD) |
Wireless Features
Wireless Configuration Support | Not applicable |
Wi-Fi Capable Equipment Covered | Not applicable |
Cloud Management & Licensing
Cloud Feature Support | No cloud management required |
License Included | Yes, covers 3-year support period |
Software Entitlement | Not applicable |
Advanced Security Features
Data Retention Option | Yes, YourDrive YourData (YDYD) |
Drive Retention Compliance | Aligns with data privacy and regulatory requirements |
Sensitive Data Handling | Customer retains replaced hard drives |
Interfaces
Remote Diagnostic Capable | Yes, prior to dispatch |
Contact Method Included | Phone, Web Portal |
Support Portal Access | Lenovo Support Site |
Hardware Replacement Service | Included |
Onsite Engineer Dispatch | Yes, for eligible failures |
Service Tracking System | Lenovo Support Portal Case ID System |
Other Features
Bundled Options | Includes hardware failure support and secure data retention |
Effective Coverage Start Date | Upon hardware registration |
End of Service Date (Estimate) | 36 months from activation or 08/14/2027 (based on provided metadata) |