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LENOVO PROTECTION Prem 3Y 24x7x4+YDYD Warranty Plan

VENDOR: LENOVO Mfg Part#: 5PS7B14880
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$1,781.41
$1,781.41
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MSRP: $1,939.00
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  • Premium 3-year warranty coverage with 24x7x4 service model
  • Includes YourDrive YourData (YDYD) option for secure data retention
  • Guaranteed 4-hour on-site response for minimized downtime
  • TAA compliant—suitable for government and regulated industries
  • Manufactured in Mexico for international service scalability

Shipping & Returns

All our products can be shipped anywhere in the Continental United States.

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Key Benefits

Eye-Insights
  • Delivers rapid 4-hour on-site hardware service, reducing costly downtime.
  • Includes YDYD to help maintain control over sensitive data compliance.
  • Designed for enterprise and government use with full TAA compliance.

Product Overview

The LENOVO PROTECTION Prem 3Y 24x7x4+YDYD is a professional-grade warranty and support service designed to enhance the uptime and security of Lenovo network devices. This premium support offering includes 24x7 technical assistance, ensuring access to expert support whenever needed. The service also provides a guaranteed 4-hour on-site response time, reducing downtime significantly and helping maintain business continuity in high-demand environments.

One of its most valuable features is the inclusion of the YourDrive YourData (YDYD) service. This option empowers customers to retain possession of their hard drives during warranty repairs, delivering enhanced data control and security compliance for organizations dealing with sensitive information. The service is TAA compliant, making it suitable for government or enterprises requiring certified hardware lifecycle compliance.

With a coverage term of three years, the LENOVO PROTECTION plan provides a strong ROI for businesses relying on uninterrupted operations and secure data handling in mission-critical environments.

Specifications

Product Overview
Product Type Warranty and Support Service
Service Name LENOVO PROTECTION Prem 3Y 24x7x4+YDYD
Service Duration 3 Years
Service Level 24x7 Technical Support
On-site Response Time 4 Hours
Hard Drive Retention Option Included (YourDrive YourData - YDYD)
Support Type Premier Support
Coverage Window 24 hours/day, 7 days/week

Cloud Management & Licensing
Cloud Feature Included No
License Type Prepaid
Cloud Management Platform Integration

Compliance & Origin
Country of Origin MEXICO
TAA Compliant Yes
RoHS Compliance
Certifications TAA

Wireless Features
Wireless Capability

Interfaces
Supported Device Type Lenovo Network Devices

Advanced Security Features
Hard Drive Retention Security Customer retains drive for data security compliance
Compliance Security Feature Meets data protection best practices

Physical & Environmental
Applicable Environment Enterprise and Government IT Infrastructure
Installation Requirement On-site support provided
Min Operating Temperature
Max Operating Temperature
Humidity Range Operating

Additional Features
Service Benefit Reduced downtime due to 4-hour onsite support
Data Protection Feature Hard drive retention for data control
Target Customer Segment Enterprise, Public Sector, and Security-Sensitive Organizations
Return Material Authorization (RMA) Included
Global Coverage No - Region-specific (Mexico)
Contract Type Service Agreement
Response Time Details 4-hour onsite, 24x7x365
Support Access Mode Phone, Web, On-site
Warranty Extension Option Yes – Adds 3 years coverage from base warranty
Part Number 5PS7B14880
Compatible Devices Select Lenovo servers and network appliances
Service Delivery Method On-site Engineer Visit
Customizable Plans Available No – Fixed SKU