| Product Type | Remote Monitoring Subscription Service |
| Service Name | LG Signage365Care |
| Service Duration | 1 Year |
| Service Provider | LG Electronics |
| Form Factor | Cloud-based Monitoring Solution |
| Target Devices | LG Digital Signage Displays and Commercial TVs |
LG MANAGES THE MONITORING SOLUTION (1YR)

Key Benefits
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- Ideal for mission-critical display environments where uptime is essential, thanks to real-time monitoring.
- Ensures compliance with government procurement standards due to TAA compliance.
- Offloads monitoring responsibilities to LG experts, saving time and resources for internal IT teams.
Product Overview
Signage365Care - LG Manages the Monitoring Solution (1 year)Specifications
Product Overview
Wireless Features
| Wi-Fi Requirement | Supports wired or wireless display network connectivity |
Compliance & Origin
| Country of Origin | UNITED STATES |
| TAA Compliance | Yes |
| RoHS Compliant | Yes |
| WEEE Compliant | Yes |
| Certification Standards | ISO/IEC 27001 (LG Cloud Infrastructure) |
Advanced Security Features
| Data Encryption | SSL/TLS Encrypted Communications |
| User Authentication | Secure User ID and Password-Based Login |
| Data Privacy | Complies with LG Global Data Privacy Policy |
| Malware and Threat Alerts | Logs unusual activity or hardware anomalies |
| Security Compliance | SOC-compliant Cloud Infrastructure Hosting |
Interfaces
| Device Connectivity | IP-based Remote Access |
| Communication Protocols | HTTPS, SNMP, proprietary LG protocols |
Physical & Environmental
| Deployment Environment | Commercial and Enterprise Digital Signage Installations |
Cloud Management & Licensing
| Cloud Management Platform | LG Signage365Care Cloud Portal |
| Included Cloud Services | Device health monitoring, auto-notification, diagnostics, remote error resolution |
| License Term | 1 Year Subscription |
| License Type | Per Display Unit |
| Management Features | Remote diagnostics, usage reporting, display failure alerts |
| Monitoring Capabilities | Real-time performance metrics, error notifications, hardware/software status |
| Alert Notifications | Auto-generated e-mail and dashboard alerts |
| Remote Control Features | Display status check, troubleshooting, basic controls |
| Interface Access | Web-based Dashboard Access |
| Administrator Roles | Role-based Access Controls Available |
Additional Specifications
| Compatible Display Series | Select LG webOS Signage and LED Display Series |
| Service Activation Method | License Key or Online Registration |
| Support Availability | 24x7 System Monitoring and Support Alerts |
| Firmware Monitoring | Supports remote firmware status and updates |
| Reporting Features | Usage logs, performance reports, device metrics |
| Maintenance Alerts | Component failure detection and alert generation |