| Product Type | Remote Monitoring Service |
| Service Name | Signage365Care |
| Service Duration | 2 Years |
| Form Factor | Cloud-based |
| Target Devices | LG Digital Signage Displays |
| Service Model | Subscription |
LG Signage365Care Monitoring Solution (2 Years)

Key Benefits
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Eye-Insights™ are generated by proprietary AI that analyzes real online customer reviews to highlight top pros and key product features. While we aim for accuracy, insights are provided “as-is” and individual results may vary.
- Enhances operational continuity by enabling proactive display monitoring over two years.
- Meets TAA compliance requirements, offering eligibility for government and institutional use.
- Built and supported in the United States, benefiting customers with sourcing and compliance needs.
Product Overview
Signage365Care - SI Manages the Monitoring Solution (2 years)Specifications
Product Overview
Cloud Management & Licensing
| Cloud-Based Management | Yes |
| Management Software | LG Control Manager |
| Included Cloud Services | Remote Monitoring, Failure Diagnosis, Log Collection |
| License Type | Per Device Subscription |
| License Term | 2 Years |
| Software Updates | Included during service term |
| Reporting Tools | Yes – Performance Reports, Status Alerts |
| Automatic Notifications | Yes – Email Alerts Supported |
| Service Activation Method | Online via Portal or Partner Registration |
Physical & Environmental
| Appliance Required | No – Cloud Hosted |
| Available Globally | Yes, region support may vary |
Wireless Features
| Wireless Support | Dependent on target signage device |
| Out-of-Band Management | No – In-band Over IP Only |
Interfaces
| Compatible Connectivity | Ethernet, Wi-Fi (device dependent) |
| Device Communication Protocol | HTTPS / Secure Cloud API |
Advanced Security Features
| Data Encryption | AES-256 |
| Secure Device Communication | HTTPS/TLS |
| Access Control | Role-based Access Management |
| Log Management | Automated Log Collection & Analysis |
Compliance & Origin
| Country of Origin | United States |
| TAA Compliance | Yes |
| RoHS Compliant | Yes |
| Certifications | ISO/IEC 27001 (Cloud Security – LG Cloud Platform) |
Additional Features
| Fault Prediction | Yes – Based on Operational Patterns |
| Energy Monitoring | Yes – For Compatible Devices |
| Remote Diagnostics | Yes |
| Cloud Platform Uptime | 99.9% SLA |
| Language Support | Multiple – Based on Region |
| Partner Integration | Yes – Through LG SI Partners |
| Software Compatibility | LG webOS Signage, LG SuperSign CMS |