| Product Type | Remote Monitoring and Management Service |
| Service Name | Signage365Care |
| Manufacturer | LG |
| Service Tier | SI Manages |
| Duration | 4 Years |
| Service Method | Cloud-based Remote Management |
| Target Devices | Commercial Digital Signage Displays |
| Service Availability | 24x7 Remote Management |
LG Signage365Care SI Manages Monitoring Solution (4 Years)

Key Benefits
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- Offers extended 4-year managed monitoring, reducing maintenance burden and improving signage uptime.
- TAA compliance makes it ideal for public sector and government procurement requirements.
- Provides enterprise-grade reliability through integrator-managed diagnostics and remote support.
Product Overview
Signage365Care - SI Manages the Monitoring Solution (4 years)Specifications
Product Overview
Cloud Management & Licensing
| Management Platform | LG Signage365Care Cloud Portal |
| License Term | 4 Years |
| License Type | Commercial Licensing Agreement |
| Included Services | Remote Monitoring, Auto Status Updates, Fault Detection |
| Device Management Capabilities | Status Monitoring, Usage Reports, Error Notifications |
| LG Server Hosting | Yes (via LG Cloud Infrastructure) |
| Multi-Device Support | Yes |
| Dashboard Access | Web-based GUI access via secure login |
| Real-Time Notifications | Yes (Fault & Performance Notifications) |
Compliance & Origin
| Country of Origin | United States |
| TAA Compliance | Yes |
| RoHS Compliance | Yes |
| Certifications | FCC, CE, UL (device dependent) |
Wireless Features
| Wi-Fi Compatibility | Depends on display hardware |
| Remote Connectivity | Cloud-based over Internet |
Interfaces
| Supported Network Interfaces | Ethernet, Wi-Fi (device dependent) |
| Connection Type | Cloud to On-site Display via Internet |
Advanced Security Features
| Encrypted Communication | Yes (SSL/TLS) |
| Data Privacy Compliance | Yes (Regional Data Policies Apply) |
| Access Control | Role-based administrative access |
| Audit Logs | Yes |
Physical & Environmental
| Installation Requirement | Requires network access on supported signage displays |
| Compatible Display OS | WebOS Signage (v3.0 and above) |
| Software Deployment | Embedded or installed on display unit |
Additional Features
| Proactive Alert Support | Yes |
| Failure Prediction | Yes (based on device log analysis) |
| Preventive Maintenance Alerts | Yes |
| Error Log Uploading | Automatic via network |
| Firmware/Software Version Tracking | Yes |
| Service Customization | Yes (through SI) |