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RMA UPGRADE 24X7X4 Cisco Wireless 9176I Support Plan

VENDOR: CISCO Mfg Part#: CON-RO4-CW9176IC
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$142.19
$142.19
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MSRP: $143.00
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  • 24x7 coverage ensures continuous access to technical support services
  • Guaranteed 4-hour response time for fast issue resolution
  • Supports the CW9176I-CFG Cisco Wireless Access Point
  • Includes technical support and replacement services
  • Designed for mission-critical and high-availability networks

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Key Benefits

Eye-Insights
  • Ideal for minimizing downtime in enterprise wireless environments with rapid 4-hour RMA service
  • 24x7 coverage maximizes network availability and business continuity
  • Backed by Cisco’s recognized network support, tailored for the CW9176I-CFG model

Product Overview

The Cisco RMA UPGRADE 24X7X4 for Wireless 9176I is a dedicated network support plan offering enhanced technical assistance and rapid equipment replacement services. Tailored specifically for the CW9176I-CFG model, this support coverage ensures 24/7 access to Cisco’s professional network services with a guaranteed 4-hour response time for service requests. With robust service terms, it’s an essential add-on for enterprises seeking higher availability and reduced downtime in their network environments.

The plan includes comprehensive technical support under a responsive SLA that delivers equipment replacement or issue resolution within four hours. Designed for mission-critical infrastructures, it allows IT teams to maintain uptime targets. While COO and TAA compliance are marked as “Inquire,” the plan remains a crucial investment for organizations with continuous operational demands.

Whether managing high-traffic wireless environments or supporting latency-sensitive applications, this Cisco RMA upgrade reinforces reliability through immediate issue resolution, helping to minimize productivity loss and streamline technical escalations.

Specifications

Product Overview
Type RMA Support Plan Upgrade
Applicable Model Cisco Wireless 9176I (CW9176I-CFG)
Form Factor Service Contract
Coverage Hours 24 x 7
Support Duration 1 Year (Renewable)
Service Delivery Method On-site Replacement
Included Services Advanced technical support and hardware replacement
Response Time 4 Hours
Hardware Replacement Response 4-Hour Onsite
Service Type RMA (Return Merchandise Authorization) Upgrade
Availability 24x7x4 (24 hours/day, 7 days/week, 4-hour response window)

Wireless Features
Target Device Wireless Type Wi-Fi 6E (6 GHz, 5 GHz, 2.4 GHz band capable)

Compliance & Origin
Country of Origin
TAA Compliance
Certifications Inquire with Cisco
RoHS Compliance Yes (Applicable hardware is RoHS compliant)
REACH Compliance Yes (Applicable hardware)
WEEE Compliance Yes (Applicable hardware)

Advanced Security Features
Target Device Security Capabilities Identity-based access control, rogue detection, policy enforcement (hardware-dependent)
Intrusion Detection System (IDS) Supported on hardware
Malware Protection Umbrella / AMP integration supported by device
Threat Intelligence Support Yes – through Cisco SecureX (with supported subscriptions)

Interfaces
Supported Hardware Cisco Catalyst Wireless 9176I Series Access Points
Service Scope Network Hardware Support and Replacement
Remote Diagnostics Support Yes
Access Method Phone, online portal, TAC (Technical Assistance Center)

Physical & Environmental
Applicable Device Weight Approximately 1.2 kg (for CW9176I)
Applicable Device Dimensions 8.46 x 8.46 x 1.57 in (215 x 215 x 40 mm)
Hardware Operating Temperature Range 0°C to 50°C (32°F to 122°F)
Operating Humidity Range 10% to 90% (non-condensing)

Cloud Management & Licensing
Licensing Model Cisco Smart Licensing
Management Portal Cisco Smart Net Total Care / Cisco DNA Center for APs
Included License Features N/A – Service plan only
Remote Support Access Yes – via Cisco TAC and Web Portal
Service Activation Requires active Smart Account registration