Product Type | RMA Upgrade Support Plan |
Target Device | Cisco CW9176I Wireless Access Point |
Service Category | Network Hardware Maintenance |
Form Factor | Support SKU (non-physical) |
RMA UPGRADE 8X5XNBD Cisco Wireless 9176I Support Plan


Key Benefits

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- Optimized for Cisco CW9176I-CFG, ensuring model-specific support compatibility
- Next business day response reduces downtime and supports business continuity
- Ideal for enterprises seeking reliable, weekday technical support coverage
Product Overview
The Cisco RMA UPGRADE 8X5XNBD support plan is designed specifically for the CW9176I-CFG wireless model, offering robust technical support services to maximize network uptime. With a coverage schedule of 8 hours a day, 5 days a week, this enhanced RMA plan ensures that any technical issues are addressed swiftly via next business day replacement or maintenance support. This solution is particularly well-suited for midsize to large enterprise environments where network reliability is essential.
Included in the service is comprehensive network support, which encompasses remote troubleshooting and potential device replacement, thereby minimizing downtime and mitigating business risks from connectivity failures. This agreement is a valuable addition to a strategic IT support plan, providing peace of mind and strengthening network resilience over time. For businesses investing in Cisco’s CW9176I series wireless infrastructure, this support plan is a logical step to safeguard operational integrity.
Information such as country of origin (COO) and TAA compliance is marked as “Inquire”, and should be confirmed before procurement if required for compliance or government contracts.
Specifications
Product Overview
Cloud Management & Licensing
Remote Support | Yes – via Cisco Support Portal |
Access to TAC (Technical Assistance Center) | Yes |
Cisco Smart Net Total Care Eligible | No – Separate from SNTC |
Control Panel Access | Cisco Service Portal |
Cloud Dashboard Integration | No (Support Plan Only) |
Compliance & Origin
Country of Origin | |
TAA Compliance | |
RoHS Compliance | Yes |
Service Availability Region | Global (Dependent on Cisco Regional Policy) |
Interfaces
Device Model Supported | Cisco Catalyst Wireless 9176I |
Interface Support Type | Back-End RMA Support Only |
Service Details
Service Type | Network Services / Support |
Service Level | 8x5xNBD (Next Business Day) |
Coverage Hours | 8 hours/day, 5 days/week (Business hours) |
Response Time | Next Business Day Replacement |
Included Support | Hardware replacement, remote troubleshooting |
Included Features | RMA replacement for CW9176I-CFG |
Hardware Replacement Method | Advanced Replacement |
Eligible Devices | Cisco CW9176I Series Access Points |
SKU Compatibility | CW9176I-CFG |
Contract Type | Support/Service Plan |
Contract Duration | Annual (Varies by SKU Purchase) |
Advanced Security Features
Security Support Coverage | Covers device-hardware level security reliability |
Coverage for Critical Updates | Included with Support Contract |
Security Vulnerability Tracking | Yes – via Cisco PSIRT & Security Advisories |
Physical & Environmental
Form Factor | Digital License / Contract SKU |
Shipping Required | No (Electronic Agreement) |
Packaging Type | None – Digital Fulfillment |