| Product Type | Network Maintenance and Support Service |
| Service Name | SNTC-24X7X4 Cisco Catalyst 3850 48 Port PoE LAN Base Support |
| Supported Device Model | Cisco Catalyst 3850 48 Port PoE (C3850ED Series) |
| Service Model | Smart Net Total Care (SNTC) |
| Manufacturer Part Number | CON-SNTP-EDUC48PL |
| Service Category | Network Support |
| Support Coverage | 24x7 |
| Response Time | 4 hours |
| Support Duration | 1 year (renewable) |
| Service Delivery Method | Phone and Online |
SNTC-24X7X4 Cisco Catalyst 3850 48 Port PoE LAN Base Support
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Regular price
$1,901.26
Regular price
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$1,901.26
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MSRP: $1,912.13
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- 24 x 7 availability for continuous technical support
- 4-hour guaranteed response time for issue resolution
- Specialized coverage for C3850ED Series network switches
- TAA compliant service for procurement compliance
- Service type: Network Services / Support
- Manufactured and supported from the United States
Shipping & Returns
Shipping & Returns
All our products can be shipped anywhere in the Continental United States.
Key Benefits
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- Provides mission-critical 4-hour response time, reducing potential operational downtime.
- Designed specifically for C3850ED Series, ensuring targeted expertise and efficient issue handling.
- TAA compliance and U.S. origin meet strict procurement requirements for government or federal use.
Product Overview
The SNTC-24X7X4 Cisco Catalyst 3850 48 Port PoE LAN Base service provides round-the-clock technical support with a 4-hour response guarantee, specifically for the C3850ED Series. It is TAA compliant and originates from the United States, making it suitable for government or regulated organizations. This support contract is engineered for businesses requiring uninterrupted LAN infrastructure functionality and helps extend device longevity while lowering overall downtime risk.
Specifications
Product Overview
Advanced Security Features
| Security Advisories and Alerts | Included for supported device |
| Malware Protection Advisory Access | Included |
| Security Incident Tracking | Available via Cisco support portal |
| Compliance Reporting | Provided upon request |
Interfaces
| Compatible Interface Devices | Cisco Catalyst C3850ED Series Switches |
| Supported Port Count on Device | 48 PoE Ports |
Wireless Features
| Wireless Support | Not applicable for service SKU |
Cloud Management & Licensing
| Smart Licensing Required | Yes |
| Cloud Monitoring Support | Cisco Smart Net Total Care portal access |
| Management Tools | Cisco Smart Net Total Care portal |
| Included Tools | Online diagnostics, service requests, firmware updates |
| Asset Visibility and Reporting | Yes, via Cisco Smart Services |
| Lifecycle Management Support | Yes |
| Cisco TAC Access | Included |
| Software Updates | Included during coverage period |
Compliance & Origin
| TAA Compliance | Yes |
| Country of Origin | United States |
| Regulatory Approvals | TAA-compliant for government use |
Physical & Environmental
| Deployment Location | On-premise Cisco hardware |
| Environmental Suitability | Designed for enterprise networking environments |
