Service Type | Advantage Ultra Service Plan |
Service Duration | 1 Year |
Service Delivery Method | On-site |
Target Device | PX RDP (Rack Distribution Panel) |
Contract Type | Maintenance and Support |
Response Time | Next business day (varies by region) |
Service Availability | During standard business hours |
Included Services | Preventive maintenance, labor and travel, parts, technical support, remote monitoring |
Scope of Coverage | Mission-critical hardware supported by Schneider Electric |
Package Type | Annual Service Plan |
(1) Year Advantage Ultra Service Plan for PX RDP

Key Benefits

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- On-site support ensures rapid resolution and minimal downtime, critical for mission-critical PX RDP systems.
- TAA compliance makes this support plan eligible for use in government and federally regulated industries.
- Manufacturing and fulfillment in the United States supports domestic logistics and compliance requirements.
Product Overview
The APC (1) Year Advantage Ultra Service Plan for PX RDP offers comprehensive on-site support over a 1-year contract period. It is TAA compliant and fulfilled within the United States, making it ideal for regulated industries. Designed for mission-critical environments, this plan helps maximize uptime and support operational continuity.
Specifications
Product Overview
Cloud Management & Licensing
Cloud Integration | Compatible with EcoStruxure IT Expert (requires subscription) |
Remote Incident Monitoring | Included |
Reporting and Analytics | Health analysis reports and trend analysis included |
License Duration | 1 Year (contract duration) |
License Type | Service Plan Subscription |
Physical & Environmental
Service Coverage Area | United States (on-site fulfillment) |
Customer Environment Requirement | Pre-approved for secure site access where needed |
Additional Service Features
Installation Included | No |
Emergency Support Access | Available 24x7 with escalation path |
Technical Support | Access to Schneider Electric support center |
Preventive Maintenance | One annual visit included |
Parts Replacement | Included if required for supported equipment |
Labor and Travel | Included |
Service Level Agreement (SLA) | Defined per region or contract |
Eligibility | PX RDP units under valid serial/logical identification |
Upgrade Path | Eligible for multi-year or premium extensions |
Renewability | Yes, renewable annually |
Interfaces
Remote Monitoring Support | Yes, through EcoStruxure IT or local BMS integration |
Advanced Security Features
Data Security Services | Adheres to Schneider Electric’s cybersecurity protocols |
Compliance & Origin
TAA Compliant | Yes |
Country of Origin | United States |
Certifications | Meets U.S. federal service compliance requirements |
RoHS Compliant | Not Applicable |
WEEE Compliance | Not Applicable |
Energy Star Certified |