Service Type | Advantage Ultra Service Plan |
Duration | 1 Year |
Supported Equipment | Symmetra PX UPS 80kVA (including 80/100-frame UPS systems and/or PDUs) |
Support Level | Advanced support with expedited response and parts replacement |
Intended Use Case | Mission-critical environments such as data centers and enterprise IT infrastructure |
Plan Coverage | On-site support, preventive maintenance, diagnostics, parts replacement |
Response Time | Next business day (varies by location) |
Availability | 24x7 telephone technical support |
Field Service Response | Yes - Includes technician dispatch |
Power Dependency | Applicable for Symmetra PX UPS power systems |
Manufacturer | APC |
Manufacturer Part Number | WADVULTRA-PX-38 |
(1) Year Advantage Ultra Service Plan for Symmetra PX UPS

Key Benefits

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- Provides critical service continuity for Symmetra PX UPS systems through a dedicated one-year support plan
- TAA compliance ensures suitability for U.S. government and public sector applications
- U.S. manufacturing origin supports quality assurance and regulatory conformity
Product Overview
The APC (1) Year Advantage Ultra Service Plan is tailored for one Symmetra PX UPS 80kVA — compatible with both 80 or 100-frame UPS systems and/or PDUs. As a comprehensive service enhancement, this plan delivers advanced support mechanisms that improve system performance, minimize downtime, and safeguard high-availability environments. It is an ideal choice for mission-critical operations such as data centers, enterprise IT facilities, and industrial automation systems requiring reliable power delivery and prompt maintenance response.
Manufactured in the United States and compliant with TAA regulations, this service agreement underscores APC’s commitment to quality and federal procurement standards. Customers investing in this plan gain access to an improved maintenance regimen, which may include priority support, expedited parts replacement, and field service technician dispatch. These benefits ensure that APC’s highly regarded Symmetra UPS product line remains operational within the most demanding power environments with minimal service interruptions.
By leveraging APC’s specialized support program, organizations can optimize their infrastructure investment and streamline issue resolution processes. This results in improved ROI through reduced system downtime, faster problem diagnostics, and extended equipment life cycle.
Specifications
Product Overview
Cloud Management & Licensing
Cloud-Connected System Integration | Yes - Interfaces with APC cloud-enabled power management platforms |
Licensing Required | No additional licenses required for service activation |
Customer Portal Access | Yes - Full access to APC service management portal |
Service Plan Renewal Options | Available upon contract expiration |
Contract Activation Method | Via APC registration or reseller enrollment |
Service Tracking Number | Assigned after plan activation |
Physical & Environmental
On-Site Service Availability | Yes - Includes dispatched technician visits |
Preventive Maintenance Visits | Included (typically one scheduled visit annually) |
Interfaces
Remote Monitoring Support | Integrated with APC remote monitoring services |
Digital Service Reporting | Yes - Online service summaries and reports available |
Service Documentation Access | Included |
Remote Troubleshooting Access | Yes |
Advanced Security Features
Data Privacy Compliance | Aligned with APC’s global data security best practices |
System Diagnostics Security | Secure diagnostics tools used by APC field engineers |
Access Control Measures | Restricted access to support infrastructure by authorized personnel only |
Compliance & Origin
TAA Compliance | Yes |
Country of Origin | United States |
Service Compliance Certifications | Meets EPA, RoHS, and other relevant industry service standards |
Government Procurement Eligibility | Yes - Suitable for federal/site-bid contracts |
Warranty Impact | Enhances UPS warranty through extended response services |
Support Service Documentation | Available in compliance with service traceability requirements |