(1) Year Advantage Ultra Service Plan for Symmetra PX UPS

VENDOR: APC Mfg Part#: WADVULTRA-PX-38
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MSRP: $12,215.00
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  • One-year service coverage for Symmetra PX UPS 80kVA, 80 or 100 frame
  • Includes service for UPS and/or PDU
  • Manufactured in the United States
  • TAA-compliant for federal procurement eligibility

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Key Benefits

Eye-Insights
  • Provides critical service continuity for Symmetra PX UPS systems through a dedicated one-year support plan
  • TAA compliance ensures suitability for U.S. government and public sector applications
  • U.S. manufacturing origin supports quality assurance and regulatory conformity

Product Overview

The APC (1) Year Advantage Ultra Service Plan is tailored for one Symmetra PX UPS 80kVA — compatible with both 80 or 100-frame UPS systems and/or PDUs. As a comprehensive service enhancement, this plan delivers advanced support mechanisms that improve system performance, minimize downtime, and safeguard high-availability environments. It is an ideal choice for mission-critical operations such as data centers, enterprise IT facilities, and industrial automation systems requiring reliable power delivery and prompt maintenance response.

Manufactured in the United States and compliant with TAA regulations, this service agreement underscores APC’s commitment to quality and federal procurement standards. Customers investing in this plan gain access to an improved maintenance regimen, which may include priority support, expedited parts replacement, and field service technician dispatch. These benefits ensure that APC’s highly regarded Symmetra UPS product line remains operational within the most demanding power environments with minimal service interruptions.

By leveraging APC’s specialized support program, organizations can optimize their infrastructure investment and streamline issue resolution processes. This results in improved ROI through reduced system downtime, faster problem diagnostics, and extended equipment life cycle.

Specifications

Product Overview

Service Type Advantage Ultra Service Plan
Duration 1 Year
Supported Equipment Symmetra PX UPS 80kVA (including 80/100-frame UPS systems and/or PDUs)
Support Level Advanced support with expedited response and parts replacement
Intended Use Case Mission-critical environments such as data centers and enterprise IT infrastructure
Plan Coverage On-site support, preventive maintenance, diagnostics, parts replacement
Response Time Next business day (varies by location)
Availability 24x7 telephone technical support
Field Service Response Yes - Includes technician dispatch
Power Dependency Applicable for Symmetra PX UPS power systems
Manufacturer APC
Manufacturer Part Number WADVULTRA-PX-38

Cloud Management & Licensing

Cloud-Connected System Integration Yes - Interfaces with APC cloud-enabled power management platforms
Licensing Required No additional licenses required for service activation
Customer Portal Access Yes - Full access to APC service management portal
Service Plan Renewal Options Available upon contract expiration
Contract Activation Method Via APC registration or reseller enrollment
Service Tracking Number Assigned after plan activation

Physical & Environmental

On-Site Service Availability Yes - Includes dispatched technician visits
Preventive Maintenance Visits Included (typically one scheduled visit annually)

Interfaces

Remote Monitoring Support Integrated with APC remote monitoring services
Digital Service Reporting Yes - Online service summaries and reports available
Service Documentation Access Included
Remote Troubleshooting Access Yes

Advanced Security Features

Data Privacy Compliance Aligned with APC’s global data security best practices
System Diagnostics Security Secure diagnostics tools used by APC field engineers
Access Control Measures Restricted access to support infrastructure by authorized personnel only

Compliance & Origin

TAA Compliance Yes
Country of Origin United States
Service Compliance Certifications Meets EPA, RoHS, and other relevant industry service standards
Government Procurement Eligibility Yes - Suitable for federal/site-bid contracts
Warranty Impact Enhances UPS warranty through extended response services
Support Service Documentation Available in compliance with service traceability requirements