| Service Type | Advantage Ultra Service Plan |
| Contract Duration | 1 Year |
| Target Equipment | Symmetra PX UPS 70kVA 80/100 frame and associated PDUs |
| Service Delivery Method | On-site service |
| Power Product Compatibility | APC Symmetra PX UPS Systems |
(1) Year Advantage Ultra Service Plan for Symmetra PX UPS/PDU

Key Benefits
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- Includes professional, on-site service to minimize equipment downtime
- Offers full-year coverage for high-capacity UPS systems and PDUs, ideal for mission-critical operations
- Ensures regulatory compliance and origin assurance through TAA-compliance and U.S. sourcing
Product Overview
The APC (1) Year Advantage Ultra Service Plan offers premium onsite support for Symmetra PX UPS 70kVA 80/100 frame systems and associated PDUs. It provides a 1-year contract period with on-site service, backed by TAA-compliant and U.S.-based operational standards. Ideal for mission-critical environments, the plan emphasizes proactive maintenance and equipment longevity.
Specifications
Product Overview
Cloud Management & Licensing
| Cloud Support Included | |
| Subscription or Licensing Model | Annual contract |
| Remote Monitoring Included | No |
| Customer Portal Access |
Physical & Environmental
| Service Location Requirement | Physical access to UPS/PDU system required |
| Service Technician Travel Included | Yes |
| Support Coverage Region | United States (TAA-compliant regions) |
Wireless Features
| Wi-Fi Capable | No |
| Wireless Monitoring | Not supported |
Compliance & Origin
| Country of Origin | United States |
| Trade Agreements Act (TAA) Compliant | Yes |
Advanced Security Features
| Critical Infrastructure Protection | Yes - Preventive maintenance provided |
| Service Level Priority | High (Priority Response Level) |
| Hardware Health Monitoring | Yes – Proactive diagnostics |
| Threat Prevention Scope | Not applicable (service plan only) |
Interfaces
| Remote Management Interface | Not included |
| Included Hardware Tools |
Additional Support Features
| 24x7 Technical Support | Yes |
| Next Business Day On-Site Response | Yes |
| Preventive Maintenance Visits | 1 per year |
| Parts & Labor Included | Yes |
| Emergency On-Site Response | Yes – 24x7 dispatch available |
| Software/Firmware Upgrades | Included |
| Battery Replacement Support | Yes – If applicable under coverage |
| Dedicated Service Engineer | No |
| Spare Parts Availability | Guaranteed under plan |
| Response Time Commitment | 4-hour on-site response (in select regions) |
| Health Check Reporting | Included |
| Lifecycle Recommendations | Provided as part of preventive maintenance |
| Asset Tracking and History | Included in service data records |