Service Type | On-Site Support Coverage with Monitoring & Dispatch |
Service Duration | 1 Year |
Service Response Time | Next Business Day (NBD) |
Form Factor | Service Subscription |
Power Requirements | |
Weight |
(1) YR NBD On-Site Response Coverage with Monitoring & Dispatch - NMC Required


Key Benefits

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- Delivers rapid on-site response within one business day, minimizing system downtime.
- Includes proactive monitoring and dispatch for faster issue resolution (with NMC).
- TAA compliance and U.S. origin make it ideal for regulated or federal environments.
Product Overview
The APC (1) YR NBD On-Site Response Coverage with Monitoring & Dispatch is a professional-grade service package that ensures rapid support for essential infrastructure. It offers a one-year on-site service window with guaranteed Next Business Day response, significantly reducing downtime risks. Monitoring and dispatch capabilities require a Network Management Card (NMC), enabling real-time fault detection and immediate support escalation.
This service is TAA compliant and manufactured in the United States, making it suitable for both government and enterprise-level deployments. Customers benefit from fewer disruptions, proactive interventions, and enhanced ROI through reduced IT failure impact. It ensures optimal investment protection and hardware performance continuity.
Specifications
Product Overview
Wireless Features
Wi‑Fi Standards Supported | |
Antennas | |
Wireless Frequency |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
RoHS Compliance | |
Certifications |
Advanced Security Features
Malware Protection | |
Content Filtering | |
Firewall Type | |
Intrusion Detection/Prevention |
Interfaces
Network Management Card (NMC) Required | Yes |
Remote Monitoring Supported | Yes |
Physical & Environmental
Shipping Dimensions | |
Operating Temperature Range | |
Storage Temperature Range | |
Relative Humidity Range (Operating) | |
Relative Humidity Range (Non-operating) |
Cloud Management & Licensing
Monitoring System Requirement | APC Network Management Card (NMC) |
Dispatch Automation System | Enabled via Real-Time Fault Detection |
Cloud Management Interface | Supported with NMC |
License Included | 1-Year Support Subscription |
Subscription Renewability | Yes |
Remote Fault Detection | Yes |
Failure Escalation Protocol | Automated with NMC |
Included Cloud Features | Remote monitoring, alert dispatch, proactive diagnostics |
Additional Information
Manufacturer | APC |
Product Name | (1) YR NBD On-Site Response Coverage with Monitoring & Dispatch - NMC Required |
Manufacturer Part Number | W1YONSITENBD-AC-02 |
Support Category | AV Product Support |
Support Family | Service / Support |
Use Case | Enterprise and Government IT Infrastructure |
Proactive Monitoring Capability | Yes |
Deployment Suitability | Enterprise, Government, TAA-compliant Environments |