APC 1 Year 4HR 7x24 Response Upgrade for 41–150 kVA Systems

VENDOR: APC Mfg Part#: WUPG4HR-UG-02
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Regular price $1,482.98
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MSRP: $2,205.00
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  • On-site support service providing four-hour response time
  • 24/7 service coverage for one full year
  • Designed for systems between 41 to 150 kVA
  • Contract upgrade to existing warranty or service plan
  • TAA compliant and serviced from the United States

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Key Benefits

Eye-Insights
  • Ensures business continuity by minimizing downtime through guaranteed 4-hour on-site response.
  • Offers reliable 24/7 support for mission-critical 41–150 kVA infrastructure.
  • Delivers compliance and peace of mind with TAA conformity and U.S.-based service.

Product Overview

The APC 1 Year 4HR 7x24 Response Upgrade (WUPG4HR-UG-02) extends your existing warranty or service agreement with rapid on-site support for high-capacity systems ranging from 41 to 150 kVA. This critical service solution ensures four-hour response times anytime, day or night. Designed for mission-critical operations, it minimizes downtime and enhances resilience. The TAA-compliant offering is fulfilled by certified personnel based in the United States and is valid for one year.

Specifications

Product Overview

Service Type On-Site Service Upgrade
Product Type Service and Support - Warranty Upgrade
Intended For APC UPS Systems (41–150 kVA)
Service Duration 1 Year
Response Time 4 Hours
Service Availability 7x24 (24/7 Support)
Contract Type Extended Service Agreement
Service Implementation Upgrade Over Existing Coverage
Service Method On-Site Repair
Support Coverage Area United States
Service Level Agreement Yes
TAA Compliant Yes
APC Service SKU WUPG4HR-UG-02
Target Power Range 41–150 kVA

Cloud Management & Licensing

Service Management Portal APC EcoStruxure IT (if applicable with hardware)
License Included Not Applicable
Subscription Term 1 Year
Remote Monitoring Support Available via EcoStruxure IT For Supported Devices

Interfaces

User Access Interface Service Coordinated via APC Customer Support Portal
Communication Method Dispatch Coordination via Email/Phone

Compliance & Origin

Country of Origin United States
TAA Compliance Yes
Certifications Certified APC Field Service Engineer Support
RoHS Compliance

Advanced Security Features

Authorized Personnel Only Yes – Certified APC Technicians
Security Model On-site Authentication & Physical Access Control

Physical & Environmental

On-site Coverage Region Anywhere in the U.S. Within Program Constraints
Service Activation Timeframe Upon Contract Registration
Environmental Restrictions Site Accessibility Required for Service Delivery
Field Worker Certification Certified Field Engineers
Spare Parts Availability Available Through APC Support Channels
Site Visit Limitations Subject To Equipment and Site Eligibility