Products Unclassified APC 1 Year 4HR On-Site Serv...

APC 1 Year 4HR On-Site Service Response Upgrade - WUPG4HR-SB-00

VENDOR: APC Mfg Part#: WUPG4HR-SB-00
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$514.14
$514.14
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MSRP: $619.00
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  • 4-hour on-site technician response time
  • Covers both parts and labor under extended service agreement
  • Valid for a one-year contract term
  • Service performed on customer site
  • Manufactured in the United States
  • TAA-compliant for federal procurement

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Key Benefits

Eye-Insights
  • Ensures rapid service recovery with guaranteed 4-hour on-site response, reducing downtime
  • Includes parts and labor, offering all-inclusive maintenance support under a single contract
  • Complies with TAA requirements, suitable for use in federal and regulated industry deployments

Product Overview

The APC 1 Year 4HR On-Site Service Response Upgrade (part number WUPG4HR-SB-00) provides guaranteed 4-hour technician dispatch for service calls, enhancing system availability and business continuity. This on-site service plan includes complete parts and labor coverage for one year, integrated into your existing APC support agreement. Built for mission-critical operations, this upgrade is TAA-compliant and manufactured in the United States, making it suitable for federal applications and key infrastructure support environments.

Specifications

Product Overview
Type Extended Service Agreement
Form Factor Service Contract
Service Included Parts and labor
Response Time 4 Hour
Full Contract Period 1 Year
Designed For APC UPS and critical infrastructure systems
Support Coverage Area United States (check with APC for exact regional coverage)
Target Applications Mission-critical systems, federal environments
Upgrade Type 4-Hour On-Site Response Upgrade
Compatible Support Contracts Existing APC Service Agreements

Cloud Management & Licensing
Management Interface APC Remote Service & Support Portal
Service SKU Integration Can be added to existing APC UPS support agreement
License Duration 1 Year Subscription
Included Cloud Features On-demand dispatch scheduling, maintenance history management
Contract Renewal Option Yes

Advanced Security Features
Technician Clearance Certified for secure access/compliance environments
Secure Service Dispatch Protocol Verified identity and background checks on dispatched personnel

Service Details
On-Site Service Coverage Technician dispatched within 4 hours of issue confirmation
Service Methodology Parts replacement and labor performed on customer's premises
Service Activation Time Typically within 24 hrs of contract registration
Service Agreement ID WUPG4HR-SB-00
Manufacturer APC by Schneider Electric
Product Family Service / Support
Taxonomy Category Product Add-Ons > Maintenance Plans

Interfaces
Remote Support Availability Yes (via APC remote support channels)

Compliance & Origin
Country of Origin United States
TAA Compliant Yes
RoHS Compliant Yes
Environmental Compliance Yes
Certifications Meets APC and Schneider Electric global service standards

Physical & Environmental
Physical Delivery Type Service-based – no physical hardware
Activation Method License Registration via Support Portal
Service Hours 24x7x365 dispatch eligibility
Service Region Limitations May vary by ZIP code – verification required through APC regional maps
Deployment Scope Single Site within Contract Region

Ordering Information
Manufacturer Part Number WUPG4HR-SB-00
UPC
Availability Subject to regional dispatch capability and APC contract status