Service Type | Warranty Service Upgrade |
Service Level | 8-Hour On-Site Response |
Availability | 24x7 (24 hours per day, 7 days per week) |
Duration | 1 Year |
Applicable Equipment Capacity | 41 to 150 kVA UPS Systems |
Service Location | On-Site |
SKU | WUPG8HR7X24-UG-02 |
Coverage Window | 24x7x365 |
Manufacturer | APC |
Product Name | 1 Year 8HR 7X24 Response Warranty Upgrade (41–150 kVA) |
APC 1 Year 8HR 7X24 Response Warranty Upgrade (41–150 kVA)

Key Benefits

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- Provides rapid 8-hour response to minimize downtime in mission-critical environments.
- Offers 24/7 coverage for a full year, ensuring continuous support and operational stability.
- TAA compliance and U.S. origin make it suitable for public sector and regulated industry deployments.
Product Overview
The APC 1 Year 8HR 7X24 Response Upgrade enhances your existing service coverage by providing a guaranteed 8-hour on-site response, 24 hours a day, 7 days a week, for a duration of one year. Tailored for UPS systems ranging from 41 to 150 kVA, this service ensures operations remain uninterrupted by minimizing downtime through expert support. Designed for mission-critical environments, the plan is compliant with the Trade Agreements Act (TAA) and lists United States as the country of origin, ensuring reliability for governmental or regulated applications.
By extending your factory warranty or service contract, customers reduce infrastructure risk and maintain critical uptime. This plan delivers peace of mind with dedicated coverage that prioritizes your operational continuity every hour, every day.
Specifications
Product Overview
Cloud Management & Licensing
Contract Type | Extended Service Agreement |
License Term | 1 Year |
Cloud Management Integration | Not Applicable |
Compliance & Origin
Trade Agreements Act (TAA) Compliant | Yes |
Country of Origin | United States |
RoHS Compliant | Yes |
REACH Compliant | Yes |
WEEE Compliant | Yes |
Regulatory Approvals | Federal Acquisition Regulation (FAR) TAA Compliant |
Additional Features
Dedicated Field Service Engineer Access | Yes |
Precedence Over Standard Support | Yes |
Time to Dispatch | Within 8 hours of incident notification |
Emergency Support | Included |
Parts Included | No, service only |
Eligibility | Must have active base factory warranty or extended support |
Target Equipment | Single Phase or Three Phase UPS Systems |
Certification of Engineers | APC Certified Field Engineers |
Interfaces
Remote Call Dispatch Support | Yes |
Phone Support Availability | 24/7 Technical Support Included |
Advanced Security Features
Priority Access to Support | Yes |
Service Redundancy Planning | Yes |
Physical & Environmental
Service Mode | On-Site Dispatch |
Service Delivery Method | Technician Deployment |
Service Schedule | 24x7 On Demand |