Service Plan Type | Advantage Ultra Plan |
Intended For | APC Galaxy 3500/SUVT 10–15kVA UPS Systems |
Form Factor | On-site service |
Contract Duration | 1 Year |
Support Type | Preventive Maintenance & Emergency Service |
Included Services | On-site maintenance, parts replacement, labor, and travel |
Power Equipment Supported | Single-phase and three-phase UPS systems |
APC 1 Year Advantage Ultra Plan for Galaxy 3500/SUVT 10-15kVA UPS

Key Benefits

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- Provides reliable on-site support for mission-critical UPS systems, minimizing downtime.
- Meets TAA compliance requirements, making it suitable for federal and public sector procurement.
- Specifically tailored for Galaxy 3500 and SUVT 10–15 kVA UPS models, ensuring compatibility and effective service execution.
Product Overview
The APC 1 Year Advantage Ultra Service Plan (WADVULTRA-G3-21) offers on-site UPS maintenance and support for one Galaxy 3500 or SUVT 10–15 kVA UPS system. Tailored for critical infrastructure, this 1-year contract includes expert service directly at the facility, ensuring extended uptime, faster response, and TAA compliance. Ideal for U.S.-based organizations requiring dependable, professional-grade support for mission-critical power systems.
Specifications
Product Overview
Wireless Features
Wireless Monitoring Support |
Compliance & Origin
TAA Compliant | Yes |
Country of Origin | United States |
Certifications | Meets industry compliance and federal procurement standards |
RoHS Compliance | |
Environmental Certifications |
Advanced Security Features
Secure Service Access | Yes, via authenticated technician access |
Backup & Recovery Assistance | Yes, as part of critical power maintenance |
Threat Prevention Services | No direct digital security features; physical system security only |
Interfaces
Remote Monitoring Support | Yes |
Physical & Environmental
Service Delivery Location | Customer site |
Service Availability | Typically 24x7 for emergency support, business hours for maintenance |
Environmental Impact | Reduces downtime and service-related environmental events |
Cloud Management & Licensing
Cloud Integration Support | Yes, with APC remote monitoring solutions |
Management Portal | EcoStruxure IT Expert (optional) |
License Included | Yes, 1-year service license included |
Renewable Service | Yes, renewable annually |
Deployment Type | On-prem with optional cloud integration |
Additional Features
Response Time | Agreed based on service level; typically within hours |
Technician Qualification | Certified APC Field Service Engineers |
Travel and Labor Coverage | Included |
Software/Firmware Upgrades | Included if applicable to the UPS system |
Preventive Maintenance | Included |
Emergency On-site Coverage | Included |
Parts Coverage | Included during service period |
Eligibility | Applicable to customers using Galaxy 3500 or SUVT 10–15kVA models |
Program Customization | Available upon request through APC |
Energy Star Compliant |