Type | 1-Year Advantage Ultra Service Plan |
Form Factor | Service Contract |
Supported Product | Symmetra PX 500kVA UPS with Four XR Battery Frames and PDU |
Duration | 1 Year |
Delivery Method | On-site service |
Service Response Time | Rapid response (varies by region and contract) |
Preventive Maintenance Included | Yes |
Service Coverage Hours | 24x7 |
APC 1-Year Advantage Ultra Plan for SY 500kVA UPS & XR Frames

Key Benefits

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- Ensures continuous power reliability through dedicated on-site support for SY 500 kVA UPS and XR Frames
- Meets government procurement requirements with TAA compliance and U.S.-based servicing
- Ideal for enterprises seeking high-priority, uninterrupted system maintenance over one year
Product Overview
The APC 1-Year Advantage Ultra Service Plan offers comprehensive on-site support for SY 500 kVA UPS systems, including four XR frames and a PDU. Designed for mission-critical infrastructure, the plan includes preventive maintenance, rapid response, and compliance with TAA regulations. This service contract maximizes system uptime and ensures regulatory compliance, making it an essential investment for enterprise-level power reliability.
Specifications
Product Overview
Wireless Features
Wi‑Fi Support |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
Certifications | Meets applicable local and international service delivery standards |
Advanced Security Features
Regulatory Compliance Assurance | Helps maintain system and operational compliance with TAA and applicable standards |
Interfaces
Remote Monitoring Support | Yes (via APC software or EcoStruxure) |
Physical & Environmental
Environmental Coverage | Covers harsh industrial and data center environments |
Cloud Management & Licensing
Cloud-Based Monitoring Compatibility | Yes - compatible with EcoStruxure IT |
Software Licensing Included | Access to cloud-based management for eligible systems |
Contract Renewal Options | Available upon expiration |
Additional Features
Service Plan Level | Advantage Ultra |
Service Tier | Premium |
Includes Battery Replacement Support | Yes |
Parts Coverage | Yes - includes part replacements as needed during coverage period |
Includes Labor | Yes |
Technical Support Availability | 24/7 phone and online support |
On-Site Service Scheduling | Scheduled per customer SLAs |
PM Visit Frequency | Annual preventive maintenance visit |
Emergency On-Site Response | Included |
Travel and Labor Costs | Included |
Diagnostic Support | Remote diagnostics included |
Spare Parts Availability | Priority access to replacement parts |
Upgrade Eligibility | Eligible for future upgrades of service levels |
ECO Mode Assessment | Available upon request |
APC Certified Technician Deployment | Yes |
Service Contract Number | WADVULTRA-NX-87 |
UPC | |
Documentation Provided | Service report and compliance documentation |
Platform Supported | Symmetra PX 500kVA Models with 4 XR Frames and PDU |