Service Type | Advantage Ultra Service Plan |
Supported Equipment | InfraStruXure PDU 60kW and 150kW |
Coverage Duration | 1 Year |
Service Level | Premium Support |
Response Time | Priority response times |
On-Site Service | Yes |
Preventive Maintenance | Included |
Service Availability | Business hours (custom schedules available by contract) |
APC 1-Year Advantage Ultra Service for InfraStruXure 60kW/150kW PDU

Key Benefits

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- Guarantees expert-level, prioritized support for InfraStruXure PDU systems during critical uptime situations.
- TAA compliance and U.S.-based manufacturing make it ideal for federal or regulated environments.
- Improves system reliability and reduces operational risk, maximizing infrastructure ROI over the contract term.
Product Overview
The APC (1) Year Advantage Ultra Service Plan is a premium support package tailored for InfraStruXure 60kW and 150kW Power Distribution Units (PDUs). This service includes a full-year contract providing access to APC-certified specialists, ensuring your facility benefits from high availability and expert-level support. With its focus on mission-critical infrastructure, this plan is designed to deliver fast response times, thorough system assessments, and prioritized issue resolution.
Manufactured in the United States and TAA compliant, this support plan is a strategic choice for government and enterprise deployments requiring compliance and domestic service standards. By reducing downtime risk and improving system lifecycle management, the Advantage Ultra Service enhances your ROI by protecting valuable infrastructure assets. Coupled with APC's reputation for quality service delivery, this annual plan is essential for maintaining reliable power distribution in demanding operational environments.
No specific Energy Star compliance details are provided. Additional technical performance features or included services were not disclosed in the provided information.
Specifications
Product Overview
Cloud Management & Licensing
Cloud Support Integration | EcoStruxure IT integration supported |
Management Platform | EcoStruxure |
Included Licensing | Included with plan coverage |
Remote Diagnostics | Yes |
Software Upgrades Included | Yes |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
Energy Star Certified | |
Certification Standards | TAA, ISO-quality support processes |
Wireless Features
Wireless Capabilities |
Advanced Security Features
Remote Monitoring Capability | Available via InfraStruXure Central / EcoStruxure |
Incident Management | Included with managed alerts |
Interfaces
Remote Access Interface | Web and portal-based tools (via EcoStruxure) |
Supported Protocols | SNMP, Modbus, EcoStruxure IT Gateway |
Physical & Environmental
Service Delivery Location | On-site (Customer Facility) |
Site Access Requirements | Clear and secure access to supported equipment required |
Service Region | United States (Additional regions vary on contract) |
Environmental Impact Support | Part of Schneider Electric’s Green Premium portfolio |
Additional Support Features
System Assessments | Comprehensive yearly evaluation |
Lifecycle Management | Included with infrastructure reporting |
24/7 Access to Technical Support | Yes |
Knowledge Base Access | Yes |
Spare Parts Recommendation | Provided as part of contract deliverables |
Training and Documentation | Available on request |
Firmware and Software Updates | Included during coverage period |
Field Service Engineer Dispatch | Included if required |
Proactive Issue Detection | Yes, via monitoring tools |
Audit Reports | Included post-assessment |