Service Type | Advantage Ultra Service Plan |
Applicable Equipment | APC InRoom DX Cooling Systems (62–86kW) |
Service Duration | 1 Year |
Response Time | Next Business Day (varies by location and contract) |
On-Site Support | Yes |
Preventive Maintenance | Included |
24/7 Technical Support | Yes |
Remote Monitoring | Yes |
Installation Service Included | No |
Parts Coverage | Included (per contract terms) |
Labor Coverage | Included |
APC (1) Year Advantage Ultra Service Plan for InRoom DX 62–86kW

Key Benefits

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- TAA compliance ensures eligibility for government and public-sector deployments.
- Advantage Ultra tier delivers proactive, high-level service for mission-critical operations.
- Manufactured in the USA, guaranteeing quality assurance and regulatory alignment.
Product Overview
The APC (1) Year Advantage Ultra Service Plan, model WADVULTRA-AX-39, is tailored for InRoom DX cooling systems (62–86kW). This comprehensive plan ensures proactive maintenance and professional support to maintain optimal performance and minimize downtime. It is both TAA compliant and manufactured in the United States, making it suitable for federal or government environments. As part of APC’s Advantage Ultra tier, customers benefit from enhanced service levels, helping maximize ROI and equipment lifespan.
Specifications
Product Overview
Cloud Management & Licensing
Cloud Management Platform | EcoStruxure IT (optional integration) |
License Included | Included with service plan |
Cloud Monitoring | Available |
Service Visibility Dashboard | Yes |
Physical & Environmental
Service Environment | Indoor, data center, HVAC-controlled |
Service Delivery Method | On-site technician visit and remote access |
Maximum Covered Cooling Capacity | 86 kW |
Minimum Covered Cooling Capacity | 62 kW |
Additional Features
Priority Service Dispatch | Included |
Dedicated Service Coordinator | Yes |
Annual Health Check | Yes |
Firmware Updates | Included when applicable |
Asset Management Reporting | Yes |
Inventory and Parts Logistics | Managed by APC |
Service Level Agreement (SLA) | Yes, per contract scope |
Service Scheduling Flexibility | Yes |
Multilingual Support | Yes |
Interfaces
Remote Access Interface | Secure web portal |
Communication Protocols Supported | APC proprietary protocols, standard SNMP |
Compliance & Origin
TAA Compliant | Yes |
Country of Origin | United States |
RoHS Compliance | Yes |
REACH Compliance | Yes |
Certifications | ISO 9001, ISO 14001 (for manufacturing and service processes) |
Advanced Security Features
Secure Access to Support Tools | Yes |
User Authentication for Remote Access | Yes |
Encrypted Communication Channels | Yes |