Product Type | On-site Service Plan |
Service Name | Advantage Ultra Service Plan |
Supported Equipment | Symmetra PX 10kVA and/or PDU Systems |
Service Duration | 1 Year |
Service Location | On-site |
Service Level | Premium, mission-critical support |
Service Delivery Method | Field Engineer On-site |
Response Time | Next Business Day (default) |
Power Requirements for Supported Equipment | 10kVA UPS (Symmetra PX) |
Form Factor of Supported Device | Rack-mounted (Symmetra PX 10kVA) |
APC (1) Year Advantage Ultra Service Plan for Symmetra PX 10kVA/PDU

Key Benefits

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- Ideal choice for businesses with strict uptime requirements seeking trusted on-site support
- TAA-compliant service offering, suitable for public sector and regulated industries
- Local U.S. origin enhances service reliability and response speed
Product Overview
The APC (1) Year Advantage Ultra Service Plan is a premium on-site support program developed for the Symmetra PX UPS 10kVA 40 and/or PDU systems. Designed for mission-critical environments, it provides 1-year on-site service and adheres to TAA compliance, making it suitable for government and enterprise implementations. Originating from the United States, this plan ensures expert service delivery, reduced downtime, and strong return on investment through fast fault resolution and proactive maintenance.
Specifications
Product Overview
Physical & Environmental
Service Coverage Region | United States |
Supported Installation Environment | Data Center / Enterprise Server Room |
Typical Operating Temperature Range of Covered Equipment | 0°C to 40°C (32°F to 104°F) |
Operating Humidity Range of Covered Equipment | 0% to 95% non-condensing |
Cloud Management & Licensing
Remote Diagnostics Availability | Included |
Cloud Visibility of Equipment Status | Available via APC EcoStruxure IT (if configured) |
Licensing Included | 1-Year of Advantage Ultra Plan coverage, no separate license required |
Support Software Access | Included (via APC Support Portal) |
Firmware Upgrade Support | Available during contract period |
Interfaces
Manageable Interface for Service Coordination | Customer Support Portal / Phone Support / Remote Pre-diagnostics |
Compliance & Origin
Country of Origin | UNITED STATES |
TAA Compliant | Yes |
Industry Certifications (Covered Equipment) | UL Listed, CE, FCC Part 15 Class A |
RoHS Compliance | Yes (covered product) |
Advanced Security Features
Secure Access to Configuration Tools | Provided via EcoStruxure IT or locally installed applications |
Physical Access Restriction Support | Advisory as part of service for Symmetra PX |
Data Privacy Provisions | Compliant with APC Service Data Handling Policies |
Proactive Maintenance Checks | Included |
Security Patching Recommendations | Included as part of preventative maintenance |
Threat Detection Advisory | Available through remote diagnostics |
Disposal and Recycling Guidance | Provided as part of environmental compliance procedures |
On-site Corrective Services | Yes |
Parts and Labor Coverage | Yes, included under Ultra plan |
Battery Replacement Guidance | Provided as part of preventative maintenance |