APC (1) Year Advantage Ultra Service Plan for Symmetra PX UPS

VENDOR: APC Mfg Part#: WADVULTRA-PX-32
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Regular price $6,773.80
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MSRP: $9,990.00
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  • One-year full coverage on-site service by APC professionals
  • Designed for Symmetra PX UPS 20kVA (80 or 100 frame) systems and/or PDU
  • TAA-compliant, suitable for deployment in U.S. federal applications
  • Supports U.S.-based services with origin of contract from UNITED STATES

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Key Benefits

Eye-Insights
  • Provides premium on-site support reducing system downtime and maintenance risks
  • Complies with TAA regulations, making it ideal for public sector and government installations
  • Backed by APC’s professional service team, ensuring fast resolution for UPS issues

Product Overview

The APC (1) Year Advantage Ultra Service Plan, part number WADVULTRA-PX-32, delivers comprehensive on-site support for one Symmetra PX UPS 20kVA 80 or 100 frame system and/or PDU. This one-year contract ensures quick, professional maintenance from APC-certified field engineers, reducing downtime for mission-critical environments. TAA-compliant and built for U.S. deployment, this plan is ideal for enterprise data centers and government operations requiring high reliability and compliance. By investing in expert servicing, businesses maintain system health and extend UPS lifecycle.

Specifications

Product Overview

Service Plan Type Advantage Ultra Service Plan
Supported Equipment Symmetra PX UPS 20kVA 80 or 100 frame system and/or PDU
Contract Length 1 Year
Service Location On-site
Response Time Next business day response
Coverage Hours 7x24
Renewable Yes
Service Availability During the service contract period
Start Date Date of purchase or activation

Advanced Security Features

Background-Checked Service Personnel Yes
Certified Security Process APC Field Service Policies

Included Services

Preventive Maintenance 1 annual visit
Emergency On-Site Response 24/7 included
Labor and Travel Expenses Included
Parts Coverage Included (excluding batteries and consumables)
Software Upgrades Available during contract period
Technical Support Access 24/7 remote technical support
Next Day On-site Response Yes

Interfaces

Service Dispatch Interface Through APC Customer Support and EcoStruxure IT
Remote Interface Methods Phone, email, web portal

Support Personnel & Tools

Field Engineer Qualification APC Certified
Diagnostic Tools Utilized APC proprietary service tools
Service Scheduling Based on customer request or monitoring alerts

Cloud Management & Licensing

Remote Monitoring Included with Service Pack
APC EcoStruxure IT Integration Compatible
License Type Service Subscription
License Included Yes

Compliance & Origin

TAA Compliant Yes
Country of Origin United States
Certifications UL, RoHS, REACH

Physical & Environmental

Intended Deployment Environment Enterprise data centers, government operations
Supported Product Location Indoor, conditioned environments

Eligibility Requirements

Covered Models Symmetra PX UPS 20kVA, 80/100kW frame systems
Contract Activation Requirement Serial number of covered unit
Pre-existing Condition Check Required for eligibility