Service Plan Type | Advantage Ultra Service Plan |
Supported Equipment | Symmetra PX UPS 20kVA 80 or 100 frame system and/or PDU |
Contract Length | 1 Year |
Service Location | On-site |
Response Time | Next business day response |
Coverage Hours | 7x24 |
Renewable | Yes |
Service Availability | During the service contract period |
Start Date | Date of purchase or activation |
APC (1) Year Advantage Ultra Service Plan for Symmetra PX UPS

Key Benefits

AI-Powered Summaries from Online Customer Reviews
Eye-Insights™ are generated by proprietary AI that analyzes real online customer reviews to highlight top pros and key product features. While we aim for accuracy, insights are provided “as-is” and individual results may vary.
- Provides premium on-site support reducing system downtime and maintenance risks
- Complies with TAA regulations, making it ideal for public sector and government installations
- Backed by APC’s professional service team, ensuring fast resolution for UPS issues
Product Overview
The APC (1) Year Advantage Ultra Service Plan, part number WADVULTRA-PX-32, delivers comprehensive on-site support for one Symmetra PX UPS 20kVA 80 or 100 frame system and/or PDU. This one-year contract ensures quick, professional maintenance from APC-certified field engineers, reducing downtime for mission-critical environments. TAA-compliant and built for U.S. deployment, this plan is ideal for enterprise data centers and government operations requiring high reliability and compliance. By investing in expert servicing, businesses maintain system health and extend UPS lifecycle.
Specifications
Product Overview
Advanced Security Features
Background-Checked Service Personnel | Yes |
Certified Security Process | APC Field Service Policies |
Included Services
Preventive Maintenance | 1 annual visit |
Emergency On-Site Response | 24/7 included |
Labor and Travel Expenses | Included |
Parts Coverage | Included (excluding batteries and consumables) |
Software Upgrades | Available during contract period |
Technical Support Access | 24/7 remote technical support |
Next Day On-site Response | Yes |
Interfaces
Service Dispatch Interface | Through APC Customer Support and EcoStruxure IT |
Remote Interface Methods | Phone, email, web portal |
Support Personnel & Tools
Field Engineer Qualification | APC Certified |
Diagnostic Tools Utilized | APC proprietary service tools |
Service Scheduling | Based on customer request or monitoring alerts |
Cloud Management & Licensing
Remote Monitoring | Included with Service Pack |
APC EcoStruxure IT Integration | Compatible |
License Type | Service Subscription |
License Included | Yes |
Compliance & Origin
TAA Compliant | Yes |
Country of Origin | United States |
Certifications | UL, RoHS, REACH |
Physical & Environmental
Intended Deployment Environment | Enterprise data centers, government operations |
Supported Product Location | Indoor, conditioned environments |
Eligibility Requirements
Covered Models | Symmetra PX UPS 20kVA, 80/100kW frame systems |
Contract Activation Requirement | Serial number of covered unit |
Pre-existing Condition Check | Required for eligibility |