Type | 1-Year Advantage Ultra Service Plan |
Service Scope | Comprehensive on-site support |
Form Factor | Service Contract for Appliance |
Covered Devices | Symmetra PX UPS 30kVA 40 and/or PDU |
Contract Duration | 1 Year |
Target Applications | Enterprise UPS systems in critical environments |
Primary Benefit | Maximize system uptime through proactive maintenance and rapid issue resolution |
APC 1-Year Advantage Ultra Service Plan for Symmetra PX UPS

Key Benefits

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- Provides on-site technical support to minimize system downtime in mission-critical environments.
- Ensures regulatory compliance with TAA standards for federal and institutional deployment.
- Backed by APC's reliability and infrastructure for high-assurance maintenance response.
Product Overview
The APC (1) Year Advantage Ultra Service Plan, model WADVULTRA-PX-23, delivers comprehensive on-site support for a single Symmetra PX UPS 30kVA 40 and/or PDU. It includes one-year full contract coverage focusing on enterprise-level reliability. Notably, the plan is TAA compliant and originates from the United States, ensuring suitability in regulated and institutional settings. This service agreement is optimized for critical environments, supporting proactive maintenance and rapid issue resolution to maximize system uptime.
Specifications
Product Overview
Physical & Environmental
Applicable Equipment Environment | Data centers, institutional settings, regulated environments |
Service Region | United States |
Cloud Management & Licensing
Support Tools | Remote troubleshooting and diagnostics via APC support |
License Coverage | Covers one UPS/PDU combination for 1 year |
Included Cloud Features | Not applicable |
Management Interface | Via APC support portal and field engineering team |
Service and Support Deliverables
Preventive Maintenance Visits | Included |
Parts and Labor Coverage | Included during contract term |
Response Time | Next business day (standard) |
24/7 Technical Support Access | Included |
Annual Health Check | Included |
Upgrade Eligibility | Eligible for service plan upgrade |
On-Site Repairs | Included |
Remote Monitoring Integration Support | Available via EcoStruxure-ready platform (if deployed) |
Interfaces
Service Delivery Method | On-site support |
Dispatch Method | Field engineer deployment |
Service Hours | Business hours (unless upgraded) |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
Compliancy Standards | Meets Trade Agreements Act (TAA) regulations |
RoHS Compliance | |
Certifications |
Advanced Security Features
Security Support Scope | Covers secure infrastructure in critical environments |
Support for UPS Firmware Updates | Included |
Physical Security Compliance | Service provided by trusted APC-certified personnel |