Service Type | Advantage Ultra Service Plan |
Supported Product | Symmetra PX UPS 40kVA |
Service Duration | 1 Year |
Form Factor | Service Plan (On-site) |
Response Time | Next business day or faster, depending on location |
Service Availability | 24x7 Technical Support |
Included Services | Preventive Maintenance, On-site Response, Parts Replacement, Remote Monitoring Support |
On-Site Service | Yes |
Product Coverage | UPS System and Power Distribution Units (PDUs) |
Technician Certification | APC-Certified Field Service Engineer |
APC 1-Year Advantage Ultra Service Plan for Symmetra PX UPS 40kVA

Key Benefits

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- Provides dedicated support for essential Symmetra PX UPS 40kVA systems, ensuring uptime in mission-critical environments.
- TAA compliance and U.S. origin make it suitable for federal and government sector procurement.
- Ultra-level service enhances system ROI through expert maintenance and reduced downtime.
Product Overview
The APC (1) Year Advantage Ultra Service Plan is a critical support package tailored specifically for users of the Symmetra PX UPS 40kVA and associated PDUs. By combining expert preventive maintenance, swift on-site response, and 24/7 support, this plan ensures optimal performance and heightened reliability for high-demand power systems. With the increasing need for uninterrupted power in data centers and other mission-critical environments, minimizing downtime is essential—and this service plan addresses that priority through fast hardware replacement services and professionally certified technicians.
Manufactured in the United States and TAA compliant, this offering is ideal for government and enterprise-level clients with compliance requirements. In situations where uptime directly impacts operational continuity and profitability, this Ultra-level support grants peace of mind. The plan helps to maintain consistent performance, reduce total cost of ownership, and extend the lifespan of your power infrastructure. Suitable for organizations prioritizing contingency readiness, this comprehensive service ensures your power systems are in optimal condition year-round.
Specifications
Product Overview
Cloud Management & Licensing
Cloud Integration | Compatible with EcoStruxure Asset Advisor |
Cloud Monitoring Portal | Yes |
License Type | Subscription-based support plan |
Software & Firmware Updates | Included during service term |
Physical & Environmental
Requires Physical Installation | No hardware install; applies to existing setup |
Service Dispatch Location Range | Varies by geographical location, typically within region |
Serviceable Location | Customer site (on-premise) |
Service Plan Details
Priority Access to Support | Yes |
Proactive Maintenance | Yes |
Hardware Replacement | Yes (fast-track hardware exchange included) |
Preventive Maintenance Visits | Included (scheduled during service term) |
Service Report Delivery | Included (post-maintenance summary) |
Contract Transfer Option | Case-by-case basis |
Service Activation Requirements | Must have existing Symmetra PX UPS 40kVA |
24/7 Technical Hotline Access | Yes |
Field Engineer Travel Costs | Included |
Interfaces
Remote Monitoring Support | Yes (Via EcoStruxure IT) |
Advanced Security Features
Remote Diagnostics Support | Yes |
Secure Access to Support Infrastructure | Yes |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
RoHS Compliant | Yes |
REACH Compliant | Yes |
Sustainability Commitment | Yes (per APC/Schneider Electric guidelines) |
ISO Certifications | ISO 9001, ISO 14001 |