Service Type | 7x24 Support Service for Existing Assembly |
Service Category | Maintenance & Support |
Service Availability | 24x7 |
Service Coverage | Existing APC Equipment |
Form Factor | |
Weight | |
Power Requirements |
APC 7X24 For Existing Assembly Service Plan

Key Benefits

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- Ensures continuous availability and support for critical equipment with 7x24 coverage.
- Ideal for TAA-regulated environments such as federal agencies or healthcare facilities.
- Reduces operational risk and maintenance costs for already-deployed APC assemblies.
Product Overview
The APC 7X24 For Existing Assembly Service (Part Number: WUPGASSEM7-AX-00) delivers round-the-clock support for installed APC equipment. Designed for pre-existing assemblies, this plan aids in minimizing downtime and maintaining operational continuity. It is TAA compliant and administered from the United States, making it especially valuable for regulated sectors like government or healthcare. While detailed technical specifications are unavailable, the service’s main value lies in enhancing reliability and ROI without new hardware investments.
Specifications
Product Overview
Wireless Features
Remote Monitoring Capability | Available if device supports EcoStruxure or connected service |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
RoHS Compliant | |
Certifications | ISO 9001 (Schneider Electric) |
Advanced Security Features
Data Privacy Compliance | Compliant with U.S. Federal Customer Requirements |
Access Authentication | User Credentialed Support Portal Access |
Integrated Security Tools |
Interfaces
Remote Access Interface | Via APC Support Portal and Phone |
Communication Methods | Phone, Email, Web Portal |
Service Dispatch Method | Remote and On-Site (when applicable) |
Physical & Environmental
Installation Required | No – Service for Pre-Installed Equipment |
Service Location | Customer Premises and/or Remote |
Estimated Lead Time | Custom scheduled per agreement |
Cloud Management & Licensing
Cloud-Based Monitoring | Available with compatible APC equipment and EcoStruxure IT |
License Term | Dependent on Service Agreement |
License Type | Service-Based Subscription Plan |
Cloud Integration Support | Yes, via EcoStruxure (if enabled) |
User Portal Access | APC Support Portal |
Service Activation | Upon Contract Processing |
Billing Method | Prepaid or Contractual |
Support & Service Details
Support Coverage | 24/7 Technical Phone Support, Remote Diagnostics |
On-Site Service | Available Based on Issue Severity and Contract Terms |
Resolution Time | Defined per Service Level Agreement (SLA) |
Parts Coverage | No – Support-Only for Existing Assembly |
Software/Firmware Updates | Included as applicable |
Service Management Platform | APC by Schneider Electric Support Systems |
Eligible Hardware | Previously Deployed APC Equipment (Qualified Assembly Required) |
Renewable | Yes |
Transferable | Typically No, hardware-specific |
Scheduling | Arranged with Local APC Support Team |