Product Type | Cloud-Based Support Service |
Service Duration | 90 Days |
Service Capacity | 5 Extra Customer Success Management Hours |
Target Application | Infrastructure Optimization and Performance Support |
Form Factor | Digital / Cloud Delivery |
APC EcoStruxure IT Expert 5 Extra CSM Hours – 90 Days



Key Benefits

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- Enhances support access with 5 additional CSM hours to optimize IT operations
- Short-term, 90-day activation is ideal for project-specific service needs
- TAA compliance and U.S. origin make it viable for regulated industries and government use
Product Overview
The APC EcoStruxure IT Expert 5 Extra CSM Hours package delivers cloud-based Customer Success Management support for a 90-day period. It offers enhanced access to expert resources to help you optimize your infrastructure configuration and performance. TAA compliance and U.S. sourcing make this support extension suitable for governed environments. This product is especially beneficial for organizations requiring tailored service support to ensure maximum operational continuity and efficiency.
Specifications
Product Overview
Cloud Management & Licensing
Cloud Platform | EcoStruxure IT Expert |
License Type | Time-Based Service Add-On |
License Duration | 90 Days |
License Scope | Customer Success Management Support |
Management Interface | EcoStruxure IT Web Portal |
Subscription Model | Add-On Extension |
Included Services | Direct Access to IT Expert Support Resources |
Advanced Security Features
Data Transmission Security | Encrypted Communication Channels via EcoStruxure IT |
User Access Control | Role-Based Access Management |
Cloud Infrastructure Security | Hosted on Secure Schneider Electric Cloud Platform |
Wireless Features
Wireless Connectivity | Not Applicable |
Interfaces
Delivery Interface | Cloud Portal / Web Interface |
User Access | Licensed User Account Required |
Compliance & Origin
Country of Origin | United States |
Trade Agreements Act (TAA) Compliant | Yes |
Regulatory Compliance | Suitable for Governed Environments |
Physical & Environmental
Physical Delivery Method | Digital / No Physical Shipment |