Product Type | Remote Infrastructure Monitoring Service |
Service Model | Cloud-based |
Platform Compatibility | EcoStruxure IT Expert |
Intended User Environment | Distributed and Unmanned IT Facilities |
Deployment Method | Remote via Cloud |
Form Factor | Software-as-a-Service (SaaS) |
Scalability | Yes, scalable monitoring capabilities |
APC Ecostruxure IT Expert Remote Base Service

Key Benefits

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- Ideal for government and federally regulated environments due to TAA compliance.
- Allows 24/7 remote infrastructure oversight as part of the Ecostruxure platform.
- Made in the United States, meeting strict origin requirements for secure installations.
Product Overview
APC's Ecostruxure IT Expert Remote Base Service enables streamlined remote monitoring for IT environments, allowing organizations to proactively manage infrastructure performance and detect irregularities. It is especially valuable in distributed or unmanned facilities where physical oversight is limited. The service integrates seamlessly as part of the Ecostruxure platform, designed to increase visibility and response times through centralized dashboards and analytics. This supports operational continuity and reduces the risk of unplanned downtime.
Being manufactured in the United States and TAA-compliant, the service meets procurement standards required by many government and federal institutions. This compliance ensures suitability for integration into U.S. public sector IT systems and defense-related environments. However, due to limited publicly available feature specifications, technical and licensing details beyond compliance and origin cannot be confirmed.
This service is ideal for IT managers and system integrators seeking scalable, cloud-based infrastructure monitoring without complex on-premise installations. The remote base service acts as a foundation for further upgrades, enabling businesses to scale their IT monitoring needs in line with their growth.
Specifications
Product Overview
Cloud Management & Licensing
Cloud Portal Access | Ecostruxure IT Web and Mobile App |
Management Interface | Centralized Dashboard Console |
License Type | Subscription-based |
Subscription Term | Annual |
License Activation Method | Digital via Ecostruxure IT Platform |
Number of Supported Devices | Varies by subscription level |
Remote Monitoring Included | Yes |
Proactive Alerting | Yes |
Performance Analytics | Yes |
Firmware & Software Updates | Included during active subscription |
Compliance & Origin
Country of Origin | United States |
TAA Compliance | Yes |
Data Residency | Data stored in Schneider Electric data centers |
Certifications | ISO/IEC 27001 Certified Data Centers |
GDPR Compliance | Yes |
Federal Acquisition Compliance | Yes (TAA) |
Wireless Features
Mobile App Support | Yes, iOS and Android platforms |
Push Notifications | Yes, through mobile app |
Interfaces
Supported Protocols | SNMP, HTTPS, Modbus TCP/IP |
Data Access | Remote Dashboard via Web Browser or Mobile App |
Third-Party Integration | Limited API access for integration |
Advanced Security Features
Data Encryption | AES-256 encryption during transmission |
Authentication Mechanism | Multi-factor authentication (MFA) |
User Role Management | Role-based Access Control (RBAC) |
Audit Trails | Yes, user activity tracking |
Physical & Environmental
Local Hardware Requirement | EcoStruxure IT Gateway (optional for discovery) |
On-Prem Installation Needed | No (cloud-hosted) |
Monitoring Device Type | Environmental and Power Infrastructure Equipment |
Additional Service Features
Service Management | Streamlined via Web and Mobile |
Predictive Analytics | Yes, with optional upgrades |
Custom Reporting | Available through dashboard |
Device Auto-Discovery | Yes, when paired with optional gateway |