Service Type | Next Business Day On-site Support Upgrade |
Service Level | On-site repair or replacement |
Warranty Type | Upgrade to Factory Warranty |
Service Coverage | Hardware support |
On-Site Response Time | Next Business Day (NBD) |
Support Availability | Standard business hours |
Service Duration | Duration of original factory warranty term |
Applicable Products | Select APC Symmetra PX and other eligible units |
Delivery Method | On-site |
Contract Type | Service upgrade |
Renewal Option | Optional annual renewal |
APC NBD On-Site Service Upgrade to Factory Warranty



Key Benefits

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- Minimize hardware downtime with rapid next business day on-site support.
- Ensure eligibility for government contracts with TAA-compliant service.
- Reliable U.S.-based support infrastructure streamlines service delivery and compliance.
Product Overview
The APC NBD On-Site Service Upgrade to Factory Warranty (Part Number: WUPGONSITEFW-SY-00) provides next business day on-site technical support for enhanced fault recovery. TAA compliance makes it suitable for government and public sector projects. With operations managed from the United States, this service ensures both speed and compliance for mission-critical environments. Ideal for those seeking accelerated hardware support without compromising on legal standards or logistics.
Specifications
Product Overview
Cloud Management & Licensing
Includes Cloud Dashboard Access | |
Remote Monitoring Support | |
License Type | Service upgrade license |
License Term | Aligned with factory hardware warranty |
Subscription Required | No |
Interfaces
Remote Troubleshooting Support | Yes, via manufacturer technical support |
Initial Contact Method | Phone or Online Ticket |
Case Management Access | Yes |
Support Portal | APC by Schneider Electric online support |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
Regulatory Compliance | Meets U.S. government procurement standards |
RoHS Compliance | |
Certifications |
Advanced Security Features
Compliance for Government Use | Yes, TAA-compliant for public sector projects |
Data Security Services Included | |
Cybersecurity Coverage | |
End-to-End Encryption |
Physical & Environmental
Service Location | Customer facility (on-site) |
Service Logistics | Coordinated in United States |
Supported Regions | Varies by coverage area; confirm with APC |