Type | Preventive Maintenance Service |
Form Factor | Service (On-site) |
Service Included | Preventive maintenance |
Availability | 8 hours a day / 5 days a week |
Coverage Area | On-site |
Service Category | Technical Support & Maintenance |
Delivery Method | Field Service Engineer Visit |
Target Applications | Power and Cooling Infrastructure |
APC Preventive Maintenance Service, On-site, TAA Compliant


Key Benefits

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- Minimize downtime with scheduled on-site preventive maintenance.
- Complies with TAA regulations, making it suitable for government and regulated industries.
- Made in the USA, ensuring confidence in origin and support compliance.
Product Overview
The APC Preventive Maintenance service (MFR# WUPGQPMV5X8-AX-00) offers a structured solution for maintaining system integrity through proactive upkeep and technical analysis. Designed for on-site implementation, this service ensures that qualified professionals perform routine maintenance, reducing the risk of unexpected failures. The coverage is available Monday through Friday, 8 hours a day, allowing organizations to integrate this service within standard business operations for maximum efficiency.
This solution is particularly beneficial for businesses operating within TAA-regulated sectors, as the service is fully compliant with the Trade Agreements Act and designated as made in the United States. With preventive maintenance included as a core service component, facilities can maintain consistent system performance while improving the longevity of infrastructure investments. By choosing this APC service, customers benefit from scheduled support, expert knowledge, and improved equipment reliability, making it a cost-effective choice for long-term IT sustainability.
Specifications
Product Overview
Wireless Features
Compliance & Origin
TAA Compliance | Yes |
Country of Origin | United States |
Compliance Standards | Trade Agreements Act (TAA) |
Certification Program | APC Certified Service Partner |
Advanced Security Features
Access Control | Physical access control policies may apply |
Cybersecurity Support | Yes (as part of APC extended service solutions) |
Interfaces
Remote Monitoring Compatibility | Yes (if paired with APC SmartConnect or other compatible units) |
Physical & Environmental
On-Site Requirements | Accessible location, personnel coordination for escort/access |
Personnel Qualification | Certified APC Field Engineers |
Cloud Management & Licensing
Cloud Integration | Optional with compatible APC hardware |
Managed via EcoStruxure | Yes (when part of APC EcoStruxure IT) |
License Term | 1 Year or Multi-Year (varies by contract) |
License Type | Subscription-based service |
Included Services | Reporting, diagnostics, and maintenance recommendations |
Additional Service Details
Service Model | Proactive Scheduled Maintenance |
Service Frequency | Typically annual or semi-annual (contract dependent) |
Parts Replacement | Not included; available with separate plan |
Emergency Support | Not included in preventive maintenance—available separately |
Scheduling | Customer-coordinated with APC support team |
Report Delivery | Post-visit diagnostic report shared |
Service Engineers | APC Certified Field Engineers |
Languages Supported | English (primary), others based on region |
Response Time SLA | Varies; not guaranteed in standard preventive service |
Hardware Coverage | Only included for assessment; repair/replacement not covered |
Software Updates | Not included in this service tier |
Contract Customization | Available for enterprise clients |
Service ID (Part Number) | WUPGQPMV5X8-AX-00 |