Product Type | Service Contract Upgrade |
Service Type | Warranty Service Upgrade |
Coverage Period | 1 Year |
Support Availability | 24x7 |
Response Time | 8 hours |
Service Coverage | On-site |
Intended For Power Capacity | 501 kVA and greater |
Form Factor | Service Agreement |
APC UPG 1YR 24X7 8HR Warranty Service Contract Upgrade


Key Benefits

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- Provides uninterrupted 24x7 expert support with 8-hour response for mission-critical applications
- Compliant with TAA and U.S.-origin requirements, ideal for federal and government use
- Optimizes operational continuity for high-capacity systems with minimal downtime risk
Product Overview
This APC UPG 1YR 24X7 8HR Warranty Service Contract Upgrade (part number WUPG8HR7X24-UG-04) provides 24x7 support availability with an 8-hour response time designed for power infrastructure of 501 kVA and greater. The one-year contract is TAA-compliant and originates in the United States, making it suitable for sensitive or government deployments. Deployed as an upgrade to factory warranties or existing service agreements, it ensures rapid, expert on-site response to minimize downtime in mission-critical operations.
Specifications
Product Overview
Compliance & Origin
TAA Compliance | Yes |
Country of Origin | United States |
Trade Agreements Act Compliant | Yes |
Designed for Government or Sensitive Deployments | Yes |
RoHS Compliance | |
Certifications |
Physical & Environmental
Service Delivery Location | Customer Site |
Power Infrastructure Category | Enterprise/Mission Critical |
Hardware Replacement Included | No |
Service Upgrade Scope | Warranty-only |
Contract Language | English (Region-dependent) |
Wireless Features
Wireless Management | Not applicable |
Cloud Management & Licensing
Contract Type | Upgrade to Factory Warranty |
Eligible Equipment | Power infrastructure systems |
Upgrade Type | 8HR response, 24x7 availability |
Activation Method | APC Service Registration |
Included Services | Remote monitoring and field service dispatch |
Advanced Security Features
Security Support Scope | Physical infrastructure only |
Cybersecurity Features | Not applicable |
Interfaces
Remote Dispatch Capability | Yes |
Call Center Access | 24x7 |
Service Portal Access | Included |