Service Type | Advantage Ultra Service Plan |
Product Type | Post-sale Maintenance & Support Plan |
Contract Duration | 1 Year |
Coverage | On-site support |
Target Equipment | APC Silcon 60kVA UPS |
Service Level Options | Ultra (highest-tier service) |
Response Time | Next Business Day or Better |
Support Availability | 24x7 Technical Support |
Preventive Maintenance | Included |
Emergency On-Site Response | Included |
Replacement Parts | Included |
Remote Monitoring | Included, if enabled on UPS |
Contract Renewal Option | Yes |
APC WADVULTRA-SL-12 1-Year Advantage Ultra Service Plan

Key Benefits

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- Minimize downtime and protect uptime with reliable on-site service for Silcon 60kVA
- Ensure compliance with TAA standards for public sector and enterprise usage
- Gain peace of mind with service executed by trusted, US-based technical professionals
Product Overview
The APC WADVULTRA-SL-12 is a one-year Advantage Ultra Service Plan for a Silcon 60kVA UPS unit, delivering on-site, professional support essential for critical operations. Fully TAA compliant and originating from the United States, it supports regulated environments and ensures high service standards. Designed for mission-critical infrastructure, this plan helps reduce downtime and extend UPS lifecycle through expert maintenance and fast response.
Specifications
Product Overview
Cloud Management & Licensing
Cloud Monitoring Compatibility | Yes, with EcoStruxure IT |
Software Management Platform | EcoStruxure Asset Advisor (Optional) |
License Type | Service Plan Licensing |
License Included | Yes, for 1 Year |
Upgrade Option | Available for Multi-Year Contracts |
Physical & Environmental
Service Delivery Method | Field Service Engineer On-Site Visit |
Service Availability Region | North America (TAA-compliant zones) |
Scheduled Maintenance Frequency | 1 planned visit per year |
Service Window | 24/7 – as per SLAs |
Environment Suitability | Data Center / Mission-Critical Facilities |
Interfaces
Remote Support Access | Telephone and Web-based |
Customer Portal Access | Included via APC Software Portal |
Compliance & Origin
TAA Compliant | Yes |
Country of Origin | United States |
RoHS Compliant | Yes |
REACH Compliant | Yes |
WEEE Compliance | Yes |
UL Certified | Yes |
CSA Certified | Yes |
Advanced Security Features
Secure Data Handling | Yes, per Schneider Electric policy |
Compliance-Ready Reporting | Included for audit support |
Asset Lifecycle Reporting | Provided through remote monitoring tools |