Products Software Avaya Aura CC 6 CCT IVR Dev...

Avaya Aura CC 6 CCT IVR Dev IVR Device Increment License

VENDOR: AVAYA Mfg Part#: NT9Y46MA
  • Avaya
1 1
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$275.25
$275.25
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MSRP: $386.00
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  • License enables 1 additional IVR device for Avaya Aura CC 6
  • Designed for use with Communications Control Toolkit (CCT)
  • TAA (Trade Agreements Act) compliant for federal use
  • Country of origin: United States

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Key Benefits

Eye-Insights
  • Supports scalable IVR growth in Avaya contact centers without requiring major upgrades
  • TAA compliance makes it suitable for federal and public-sector contracts
  • Originating from the U.S., it offers trusted manufacturing standards and regulatory alignment

Product Overview

The Avaya Aura CC 6 CCT IVR Dev license enables the augmentation of interactive voice response capacity in an enterprise-grade contact center setting. Specifically created for use with Avaya Aura Contact Center version 6, this increment allows for the provisioning of one additional IVR device within the CCT infrastructure. This software supports scalable voice automation, reinforcing a flexible customer service architecture.

This license is TAA-compliant and originates from the United States, aligning with stringent federal standards. It plays a key role in managing call volume, improving IVR-driven interactions, and optimizing resource allocation without requiring full system overhauls. Designed for modular expansion, it enhances ROI for contact center environments through targeted capacity upgrades.

Specifications

Product Overview
Product Type Software License
License Type Add-on License
Application Contact Center IVR Device Increment
Compatible Software Avaya Aura Contact Center 6
Platform Support Avaya Aura Platform
Scalability One IVR device increment per license
Deployment Type On-Premises
Delivery Method Electronic Software Delivery (ESD)
Form Factor Digital Product

Cloud Management & Licensing
Licensing Model Per Device Increment
License Quantity 1 IVR Device
Management Interface Avaya System Manager
Software Activation License File / Avaya PLDS

Compliance & Origin
Country of Origin United States
TAA Compliance Yes
Standards Compliance FIPS 140-2 (when deployed on supported hardware)
ISO/IEC Certification ISO/IEC 27001 (as applicable to underlying systems)

Wireless Features
Wireless Capability Not Applicable

Interfaces
Integration Interface CCT (Contact Center Technology)
Supported Interfaces IVR, Voice Automation APIs

Advanced Security Features
Security Compliance TAA Compliant
User Authentication Support Integrated with Avaya authentication framework

Physical & Environmental
Physical Product No — Software License