Product Type | Communications Control Toolkit Development License |
Form Factor | Software application (license key) |
Platform Compatibility | Avaya Aura Contact Center Release 6 |
Deployment Type | On-premises or hybrid (with Avaya Aura) |
License Type | Development increment license |
Intended Users | Developers and system integrators |
Primary Function | Enables custom contact routing and media control development |
TAA Compliance | Yes |
Power Requirements | N/A – Software product |
Weight | N/A – Software product |
Avaya Aura CC 6 CCTCC Dev - 1

Key Benefits

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- Ideal for organizations requiring TAA-compliant software with U.S. origin.
- Supports customizable development environments in Avaya Aura-based contact centers.
- Designed for seamless integration into existing collaboration and telecom infrastructure.
Product Overview
The Avaya Aura CC 6 CCTCC Dev - 1 is a development increment for the Avaya Aura Contact Centre Communications Control Toolkit R6, enabling enhanced customization in communication workflows. It supports contact routing logic and media control tailored to enterprise requirements. As a TAA-compliant U.S.-origin software application, it meets government and commercial procurement standards. The toolkit is primed for development teams building scalable, integrated contact center solutions using Avaya's collaboration framework.
Specifications
Product Overview
Cloud Management & Licensing
Licensing Model | Per developer or per instance license |
License Activation | Through Avaya PLDS (Product Licensing and Delivery System) |
Support for Cloud Environments | Limited; primarily for on-premises Avaya Aura deployments |
Centralized Management | Via Avaya Aura System Manager |
Included Tools | CCT SDK, debugging/testing utilities |
Developer Resources | Avaya DevConnect support and documentation |
Compliance & Origin
Country of Origin | UNITED STATES |
TAA Compliance | Yes |
Regulatory Approvals | FCC Part 15 (if applicable for delivery mechanisms) |
Industry Certifications | Complies with U.S. Federal IT procurement standards |
Wireless Features
Wi-Fi Capability | No – not applicable for software-only licensing |
Interfaces
Interface Type | API-based integration |
Supported APIs | Avaya Aura Contact Center Communication Control Toolkit APIs |
Integration Protocols | SOAP, .NET, COM |
External Integration | Supports third-party CRM, ERP systems |
Advanced Security Features
Authentication Support | Windows Authentication, Avaya Single Sign-On |
Encryption Support | TLS/SSL for communication API endpoints |
Security Protocols | HTTPS, Signed Certificates |
Physical & Environmental
Installation Requirements | Windows Server environment, Avaya Aura CC runtime |
Delivery Format | Electronic download via Avaya PLDS |