Products Software Avaya Aura CC 6 CRQM MDN Re...

Avaya Aura CC 6 CRQM MDN Recording License

VENDOR: AVAYA Mfg Part#: NT9Y41LA
  • Avaya
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$17.83
$17.83
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MSRP: $25.00
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  • 1 licence for Avaya Aura Contact Center CRQM Multiple DN Recording
  • Nodal recording support for enhanced call tracking
  • Supports multiple directory numbers (DNs)
  • TAA compliance ensures suitability for regulated environments
  • Made in the United States for procurement transparency

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Key Benefits

Eye-Insights
  • Scalable nodal recording capabilities make it ideal for enterprise contact centers with complex communication needs.
  • TAA compliance ensures the product meets federal procurement standards for government-related deployments.
  • Origin in the United States adds traceability and supply chain credibility for regulated industries.

Product Overview

The Avaya Aura CC 6 CRQM MDN Recording License provides a scalable, professional-grade solution for managing call recordings across multiple directory numbers (DNs) in a contact center environment. This license supports nodal recording, enabling communication capture directly at the switch or media node level for improved reliability and accuracy.

Designed to meet enterprise-level compliance and operational needs, it is TAA-compliant and originates from the United States, making it suitable for procurement in regulated or government-funded sectors. As part of Avaya’s unified communication portfolio, this product helps streamline contact center operations through feature-rich, centralized call recording functionality.

Specifications

Product Overview
Product Type Call Recording License
Software Application Type Contact Center Call Recording
Form Factor Digital License
Target Platform Avaya Aura Contact Center
License Type Per Multiple Directory Numbers (MDN)
License Model Node-based Recording License
Scalability Supports enterprise-scale deployments
Deployment Scope Multi-node environments
Software Version Compatibility Avaya Aura Contact Center Release 6
Key Feature Nodal Recording Support
Application Use Case Centralized Call Recording for Contact Centers

Cloud Management & Licensing
License Delivery Method Electronic Software Delivery (ESD)
Management Platform Avaya Control Manager or compatible tools
Activation Requirements License Key Activation
Licensing Duration Perpetual (based on version entitlement)
License Management Tools Avaya PLDS (Product Licensing and Delivery System)
Subscription Services Optional support and update services
Cloud Compatibility Can be integrated in hybrid or on-prem environments

Physical & Environmental
Physical Media None (Electronic license only)
Environmental Requirements Depends on underlying hardware platform
Installation Method Remotely deployable via system manager

Interfaces
Supported Communication Protocols SIP, H.323
Integration with Media Servers Yes
Third-Party Integration Support Avaya-certified third-party applications
Call Control Interface Integrated with Avaya Aura Call Control
Recording Interface Media Node-based capture

Advanced Security Features
Recording Security Options Role-based access control
Encryption Support Supports TLS/SRTP in integrated systems
Compliance Recording Modes Always On, On Demand
Audit Logging Yes, via Avaya Aura system logs
Regulatory Compliance Support Designed to meet PCI-DSS, HIPAA (implementation dependent)

Compliance & Origin
TAA Compliance Yes
Country of Origin United States
Certifications Avaya Certified
Enterprise Use Certification Designed for government and enterprise compliance needs