Product Type | Contact Center Standby Server |
Model | Avaya Aura CC 6 Enhanced Standby Server |
Product Family | Avaya Aura Contact Center |
Form Factor | Software-based solution (deployed on customer-provided hardware) |
System Role | Enhanced Standby (Failover) Server |
Use Case | High-availability and redundancy in contact center systems |
Minimum Processor Requirement | Intel Xeon or equivalent (as per deployment guidelines) |
Minimum RAM Requirement | 16 GB or higher (per system requirements) |
Minimum Storage Requirement | 100 GB available disk space |
Power Requirements | Dependent on underlying hardware |
Licensing Requirement | Requires Avaya Aura Contact Center licensing |
Platform Compatibility | Windows Server (as specified by Avaya deployment guide) |
Redundancy Mode | Warm Standby with Seamless Failover |
Avaya Aura CC 6 Enhanced Standby Server

Key Benefits

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- Critical backup server for minimizing contact center downtime in enterprise environments
- TAA-compliance and U.S. origin make it suitable for government or federally funded projects
- Part of the proven Avaya Aura suite, ensuring integration and continuity with existing systems
Product Overview
The Avaya Aura™ Contact Center Manager R6 Enhanced Standby Server (part number NT9Y41AA) is a critical component designed to support high-availability deployments within enterprise contact center environments. This Enhanced Standby Server acts as a live backup to the primary Contact Center Manager, ensuring seamless failover and uninterrupted operation in the event of a system outage. As part of the Avaya Aura™ suite, this solution integrates into existing unified communications infrastructure, supporting scalability and centralized control.
Manufactured in the United States and compliant with Trade Agreements Act (TAA) regulations, this unit is particularly well-suited for government and public sector deployments. Its compliance ensures eligibility for federally funded contracts, while its robust architecture upholds performance reliability. The software-centric nature of this product makes it ideal for organizations that value operational continuity and system redundancy.
Whether to prevent service disruptions or ensure compliance, the Avaya Aura CC 6 Enh SBS provides a valuable return on investment by minimizing downtime, enhancing user experience, and supporting long-term system resilience. Full technical details remain undisclosed; however, its role in safeguarding communication workflows is clear.
Specifications
Product Overview
Wireless Features
Wireless Connectivity |
Compliance & Origin
Country of Origin | United States |
TAA Compliance | Yes |
Certifications | TAA-compliant; other certifications depend on hosting hardware |
Regulatory Compliance | FCC Class A, UL, RoHS (based on hardware deployment) |
Advanced Security Features
User Authentication | Windows Active Directory Integration |
Encryption Protocols | SSL/TLS for management connections |
System Access Control | Role-based access control |
Audit Logging | Yes, integrated with Windows Event Log |
Interfaces
Network Interface Type | Ethernet (Gigabit recommended) |
Interface Protocols | TCP/IP, HTTP, HTTPS |
Database Connectivity | ODBC, Microsoft SQL Server |
Media Connectivity | SIP, H.323 (via integration with Avaya Aura platform) |
Supported Contact Center Interfaces | Contact Center Manager Server, Communication Control Toolkit |
Physical & Environmental
Deployment Type | On-premises (customer-hosted server hardware) |
Environmental Requirements | Requires standard data center environmental controls |
Operating Temperature Range | 10°C to 35°C (50°F to 95°F), dependent on hardware |
Operating Humidity | 10% to 90% non-condensing |
Mounting Options | Based on server hardware used (rack-mount or tower) |
Cloud Management & Licensing
Management Interface | Avaya System Manager, Contact Center Management |
Cloud Support | No public cloud deployment (on-premises only) |
License Type | Proprietary licensing (node-locked or enterprise) |
Licensing Model | Per server instance |
Software Updates | Available through Avaya support agreement |
Included Features | Enhanced failover service, configuration synchronization, real-time standby monitoring |