Avaya Aura CC 6 Ess-Ent AMLMig Contact Center Software

VENDOR: AVAYA Mfg Part#: NT9Y52EA
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Regular price $1,891.81
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MSRP: $2,653.00
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  • Migration tool from Avaya Aura CC 6 Essential to Enterprise AML platform
  • Developed in the United Kingdom
  • TAA compliant for government procurement
  • Part of Avaya's UCC/Mobility/Telecom software family
  • Designed for high-level enterprise collaboration environments

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Key Benefits

Eye-Insights
  • Enables seamless upgrade from Essential to Enterprise edition, maximizing prior investments in Avaya Aura CC.
  • TAA compliance meets federal procurement regulations, ideal for public sector deployments.
  • Enterprise AML platform integration provides advanced scalability and collaborative capabilities.

Product Overview

The Avaya Aura CC 6 Ess-Ent AMLMig is a software solution designed to migrate Avaya Aura Contact Center Manager R6 from the Essential to Enterprise AML platform. It enables large organizations to benefit from a more scalable and feature-rich communication infrastructure. Developed in the United Kingdom and meeting TAA compliance, it fits within the UCC/Mobility/Telecom family, making it ideal for government and enterprise use. This solution assures long-term value and improved integration for better collaboration and customer engagement in contact center operations.

Specifications

Product Overview

Product Type Contact Center Migration Software
Product Family UCC/Mobility/Telecom
Software Version Avaya Aura Contact Center R6
Form Factor Digital Download / Software License
Platform Support Avaya Aura AML Platform
Deployment Type On-Premises / Virtualized Environment
License Type Migration License (Essentials to Enterprise AML)
Intended Users Enterprise Contact Center Operators
Power Requirements N/A (Software-based)

Wireless Features

Wi-Fi Required No (Software application only)

Compliance & Origin

Country of Origin United Kingdom
TAA Compliant Yes
RoHS Compliant Yes
WEEE Compliant Yes
ISO/IEC Standards ISO/IEC 27001 (applicable to supporting infrastructure)
Security Certifications Common Criteria (via supporting Avaya platform)

Advanced Security Features

User Access Control Role-Based Access Control (RBAC)
Encrypted Communication TLS/SSL
Authentication Methods LDAP, Active Directory, Multi-Factor Authentication (optional)
Audit Logging Yes
Compliance Logging Supported via integrated audit features
Access Logging Yes

Interfaces

Supported Protocols SIP, TCP/IP, H.323
Application Interfaces Avaya Aura System Manager, Avaya Communication Manager
API Support Yes (Web Services, RESTful APIs)
CTI Integration Yes

Physical & Environmental

Physical Media Electronic Software Delivery (ESD)
Operating System Compatibility Windows Server (Specific versions depend on deployment)
Deployment Environment Data Center or Virtualized Infrastructure
Operating Temperature N/A (Software-only)

Cloud Management & Licensing

Management Interface Avaya System Manager
Provisioning Tools Unified Administration Portal
License Model Per User / Migration SKU NT9Y52EA
Software Delivery Electronic Delivery
License Duration Perpetual with Support Option
Included Cloud Features None (Used in On-Prem environments)
User Management Support LDAP Integration
License Activation Through Avaya PLDS (Product Licensing & Delivery System)