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Avaya Aura Contact Center CCT R6 IVR-CC Device Increment

VENDOR: AVAYA Mfg Part#: NT9Y46PA
  • Avaya
1 1
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$275.25
$275.25
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MSRP: $386.00
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  • Supports IVR and Contact Center device integration with Avaya Aura CCT R6
  • TAA compliant and manufactured in the United States
  • Provides a single device increment license for scalable deployment
  • Enables integration of third-party applications with standardized interfaces

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Key Benefits

Eye-Insights
  • Ideal for organizations looking to expand IVR and Contact Center capabilities within Avaya Aura environments
  • TAA compliance ensures eligibility for U.S. government and public sector procurement
  • Modular single-device licensing offers flexibility and reduced upfront costs for growing contact center infrastructure

Product Overview

The Avaya Aura Contact Center Communications Control Toolkit (CCT) R6 IVR-CC Device Increment enables organizations to expand their voice and contact center workflows by licensing an additional device connection. Specifically tailored for Avaya's Contact Center R6 platform, this software component simplifies IVR integration and application development through standardized interfaces. Certified for TAA compliance and manufactured in the United States, it meets federal procurement standards. Provided as a single device increment, this solution allows modular and scalable deployment, ideal for seamless system expansion and integration into enterprise communications infrastructures.

Specifications

Product Overview
Product Type Contact Center Software License
Product Name Avaya Aura Contact Center CCT R6 IVR-CC Device Increment
Manufacturer Part Number NT9Y46PA
Manufacturer Avaya Blue
Software Version Release 6
License Type Device Increment License
Platform Compatibility Avaya Aura Contact Center R6
Deployment Type Modular Software Component
Form Factor Digital License
Scalability Supports modular expansion per device

Cloud Management & Licensing
License Delivery Method Electronic / Digital
Management Platform Avaya Aura System Manager
License Scope Per connected device
Licensing Model Add-on license
Cloud-Ready Yes, when used with cloud-deployed Avaya Aura

Physical & Environmental
Media Format License Key (no physical media)
Installation Environment Data Center or Virtualized Infrastructure
Hardware Requirements Requires supported Avaya CC platform
Temperature Requirements Defined by server environment

Interfaces
Interface Type Communications Control Toolkit (CCT) APIs
IVR Integration Support Yes
External Application Support Yes, via standardized APIs
Interaction Types Supported Voice, IVR, Device Events

Advanced Security Features
Secure API Access Yes
Communication Encryption Support Yes
Authentication Mechanisms Integrated with Avaya security framework

Compliance & Origin
Country of Origin United States
TAA Compliance Yes
Federal Procurement Eligibility Yes
RoHS Compliance Yes
Software Licensing Certification Avaya Certified License Key
Supported Regions Global (depends on Avaya deployment)