Products Software Avaya Aura Contact Center R...

Avaya Aura Contact Center R6 Supervisor License - 1

VENDOR: AVAYA Mfg Part#: NT9Y44PA
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$853.56
$853.56
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MSRP: $1,197.00
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  • Single user supervisor license for Avaya Aura Contact Center R6
  • TAA compliance ensures compatibility with government procurement standards
  • Manufactured in the United Kingdom
  • Designed for monitoring, reporting, and agent oversight

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Key Benefits

Eye-Insights
  • Enables detailed supervisory control in Avaya Aura contact center environments
  • TAA compliance makes it eligible for government and public sector use
  • Ideal for scaling contact center management with individual supervisor licenses

Product Overview

The Avaya Aura™ Contact Center R6 Supervisor License enables streamlined supervisory management in modern customer contact centers by providing support for one user license. It integrates seamlessly with Avaya communication platforms, giving supervisors real-time access to critical metrics and reporting tools. Manufactured in the United Kingdom and TAA-compliant, this license is suitable for both private enterprises and government agencies seeking to enhance workforce oversight, monitor agent performance, and maintain high service standards.

Specifications

Product Overview
Product Type Supervisor License
License Type Single-user license
Software Name Avaya Aura Contact Center
License Version R6
Intended Use Customer contact center supervision
Platform Compatibility Avaya Aura Contact Center
Form Factor Digital / Software License
Delivery Method Electronic (license key or code)
License Quantity 1 supervisor user

Cloud Management & Licensing
License Management Centralized via Avaya Licensing System
Cloud Compatibility Supports cloud-based and on-premises deployments
Management Interface Supervisor Desktop Client & Web Manager Console
License Type Perpetual or Subscription (varies by purchase agreement)

Compliance & Origin
Country of Origin United Kingdom
TAA Compliance Yes
Regulatory Compliance Compliant with GDPR and HIPAA (with proper configuration)
Certifications Avaya DevConnect certified

Wireless Features
Wi-Fi Requirement Not applicable (software license)

Interfaces
Integration Support Avaya communication platforms
Real-Time Monitoring Interface Yes
Reporting Dashboard Access Yes

Advanced Security Features
User Authentication LDAP/Active Directory Integration
Access Control Role-based access for supervisors
Audit Logging Yes, for all supervisory actions
Data Encryption Yes (in alignment with Avaya security standards)
Single Sign-On (SSO) Supported with Avaya infrastructure

Physical & Environmental
Packaging Electronic delivery or secure license certificate
Media Format None (license only)

Additional Features
Real-Time Reporting Yes
Historical Performance Metrics Yes
Support for Agent Monitoring Yes
KPI Customization Available in reporting module
System Alerts/Notifications Configurable alert thresholds
Multilingual Support Yes