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Avaya Blue CCMM 1-49 OutB ExpSupp-SLAL8 Maintenance Service

VENDOR: AVAYA Mfg Part#: GE6300AL8
  • Avaya
1 1
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$50.74
$50.74
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MSRP: $57.96
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  • Supports 1–49 outbound CCMM agents under Express Support SLAL8
  • Maintenance service without replacement parts
  • TAA-compliant for government or regulated sector use
  • Made in the United States
  • Categorized under UCC/Professional Services > Warranty/Maintenance
  • Designed for cost-effective support of Avaya Blue Contact Center solutions

Shipping & Returns

All our products can be shipped anywhere in the Continental United States.

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Key Benefits

Eye-Insights
  • Ideal for organizations seeking SLA-based support without parts for outbound CCMM deployments
  • TAA compliance and U.S. origin are valuable for public sector and compliance-sensitive buyers
  • Scalable Express Support plan offers predictable costs and service for growing CC environments

Product Overview

The Avaya Blue CCMM 1-49 OutB ExpSupp-SLAL8 is a professional-grade maintenance service for Contact Center Multimedia systems supporting up to 49 outbound agents. Operating under the Express Support SLAL8 tier, it ensures responsive assistance while omitting replacement parts to optimize cost. The plan is TAA-compliant and manufactured in the United States, making it ideal for organizations with strict regulatory or sourcing requirements. Built for smaller or scaling CCMM environments, it offers a strategic balance of support, compliance, and return on investment.

Specifications

Product Overview
Service Type Maintenance Service
Service Name CCMM 1-49 OutB ExpSupp-SLAL8
Service Tier Express Support SLAL8
Supported Users 1 to 49 outbound agents
Target System Avaya Contact Center Multimedia (CCMM)
Plan Includes Maintenance support without parts replacement
Optimized For Small and scaling CCMM installations
Service Duration
Delivery Method Remote Support
Renewable Yes

Cloud Management & Licensing
License Type Subscription-based
License Quantity 1–49 Outbound Users
Cloud Services Included Support access, service escalation tools
Management Interface Avaya Support Portal Access

Compliance & Origin
Country of Origin United States
TAA Compliance Yes
Compliance Certifications TAA
U.S. Federal Use Eligibility Yes (TAA-compliant)

Wireless Features
Wireless Connectivity

Interfaces
Supported Platforms Avaya Aura Contact Center Infrastructure
Access Method Phone, Web, Email Support Channels

Advanced Security Features
Security Compliance TAA Compliant
Support Security Considerations Remote Secure Access

Physical & Environmental
Form Factor Non-physical (Service Subscription)
Shipping Package Electronic Delivery Only

Additional Information
Manufacturer Avaya Blue
Manufacturer Part Number GE6300AL8
Product Category UCC/Professional Services
Family UCC/Mobility/Telecom
Sub-Category Warranty/Maintenance
Taxonomy Category Product Add-Ons > Maintenance Plans
Intended Market Business, Contact Centers
Support Availability L8 Express Service Level
Replacement Parts Coverage Not Included
Scope of Support Software and Configuration Issues
Onsite Support Included No
Upgrade Eligibility Defined per contract terms
Response Time SLA Defined under SLAL8 tier
Support Hours Business Hours Support (per SLAL8)