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Avaya Blue EXPRESS PLUS SRS w TECH-SLNAQR Software Support Plan

VENDOR: AVAYA Mfg Part#: GU6300AQR
  • Avaya
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$43.68
$43.68
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MSRP: $49.92
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  • Tier 3 support coverage for 1200–1999 users
  • Designed for CS1000 Nortel platforms
  • Includes 'Plus' service tier and Service Line Number AQR
  • TAA compliant for government and regulated environments
  • Originates from the United States

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Key Benefits

Eye-Insights
  • Provides robust support coverage for mid-size organization telecom environments.
  • TAA compliance ensures compatibility with government procurement regulations.
  • Includes Service Line Number AQR for streamlined technical service engagement.

Product Overview

The Avaya Blue EXPRESS PLUS SRS w TECH-SLNAQR Software Support Plan, part number GU6300AQR, is a Tier 3 support service for CS1000 Nortel systems supporting 1200 to 1999 users. This high-level support plan is crafted for mid-sized enterprise telecom environments and includes Service Line Number AQR. Fully TAA compliant and suitable for use in the United States, it is ideal for companies needing consistent service performance and dependable assistance. While exact service metrics are not disclosed, the reliability and scale of the plan make it a strong fit for demanding telecom infrastructures.

Specifications

Product Overview
Service Type Tier 3 Software Support Plan
Product Type Maintenance & Support Service
Service Category Unified Communications Support
Form Factor
Target Systems CS1000 Nortel Systems
User Capacity 1200 to 1999 users
Service Duration
Support Coverage Enterprise Telecom Environments
Service Level EXPRESS PLUS SRS with TECH-SLNAQR
TAA Compliant Yes

Wireless Features
Wireless Support

Compliance & Origin
Country of Origin UNITED STATES
Complies with Trade Agreements Act (TAA) Yes
Regulatory Standards
Certifications

Advanced Security Features
Security Advisory Access Included via Avaya Technical Support
Patch Management Assistance Available
Incident Response Tier 3 Engineering Backing
24x7 Case Handling Provided
Security Threat Updates Included with Service Plan
Data Privacy Compliance
Content Filtering
Malware Protection

Interfaces
Remote Access Support Included
Hardware Fault Reporting

Physical & Environmental
Physical Delivery Digital/Remote Consulting
Operating Temperature Range
Operating Humidity Range

Cloud Management & Licensing
License Type Support Service License
Included Software TECH-SLNAQR
Management Platform Avaya Support Services
Cloud Support Features
Subscription Term
Renewal Option

Additional Service Details
Service Plan Name EXPRESS PLUS SRS w TECH-SLNAQR
Avaya Part Number GU6300AQR
Service Availability Region United States
Designed For Mid-Sized Enterprise Telecom Environments
Manufacturer Avaya Blue
Family UCC/Mobility/Telecom
Sub-Category Warranty/Maintenance