Product Type | Reporting Wizard Add-On for Contact Centers |
Product Form Factor | Digital software license (add-on) |
Compatible Platforms | Avaya Aura Contact Center (AACC) |
Add-On Compatibility | Express Plus SRS and SLCCR |
Intended Use | Enterprise Contact Center Reporting |
License Type | Add-on Service License |
Power Requirements | Not Applicable (software product) |
Deployment Type | On-premises or cloud-enabled platform with AACC |
Avaya Blue REPCR WIZ-4+ ExpPlus-SLCCR Report Wizard Add-On

Key Benefits

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- TAA compliance makes it suitable for federal or government-related deployments.
- Ideal for existing users of Avaya Aura Contact Center seeking advanced report creation tools.
- Enhances operational efficiency by streamlining reporting within enterprise communication systems.
Product Overview
The Avaya Blue REPCR WIZ-4+ ExpPlus-SLCCR is a specialized professional service add-on for the Avaya Aura Contact Center (AACC). Identified as a Report Creation Wizard 4ADD tool, it integrates with Express Plus SRS and SLCCR to streamline report generation in enterprise communication systems.
Manufactured in the United States and TAA compliant, it aligns with public sector procurement requirements, boosting compliance for government and regulated markets. This tool falls under the warranty and maintenance category, suggesting it supports sustained operations through enhanced reporting functionalities.
Targeted at users within the UCC/Mobility/Telecom solutions from Avaya, it's designed to help businesses gain faster insights, reduce manual overhead, and optimize contact center reporting efforts.
Specifications
Product Overview
Cloud Management & Licensing
License Delivery Method | Electronic |
Subscription Required | No (perpetual add-on license) |
License Activation | Software key or entitlement management |
Cloud Management Compatibility | Optional management via Avaya Cloud solutions |
Included in Cloud Suite | No (sold separately as an add-on) |
Advanced Security Features
Security Benefits | Supports audit-ready reporting aligned with compliance traceability |
Data Access Control | ACL/role-based access within AACC |
Secure Software Delivery | Delivered via secure Avaya channel |
Encryption Support | Dependent on AACC system capabilities |
Wireless Features
Wireless Capability | Not applicable |
Interfaces
Integration Interface | Avaya Aura Contact Center (AACC) software interface |
Software Integration | Express Plus SRS and SLCCR components |
Data Output Format | Customized Report Templates |
User Interface | Wizard-based configuration UI in AACC |
Compliance & Origin
Country of Origin | United States |
TAA Compliance | Yes |
RoHS Compliance | |
Certifications | Internal Avaya Compliance Standards |
Public Sector Eligibility | Yes (meets government procurement compliance) |
Physical & Environmental
Physical Package | Software only (no physical components) |
Environmental Requirements | Dependent on host system (AACC) specifications |
Hardware Requirements | Requires compatible AACC server infrastructure |
Software Requirements | Licensed and deployed AACC platform with Express Plus and SLCCR |
Additional Support & Services
Manufacturer Support | Avaya Blue Professional Services |
Support Term Type | Ongoing with maintenance agreements |
Reporting Capabilities | Streamlined multi-channel and historical data reporting |
Upgrade Option | Available through service contract |
Service Category | Warranty and Maintenance Add-On |