Product Type | Service |
Service Main Type | Technical |
Service Sub Type | Electronic |
Service Name | Service/Support |
Service Details | Upgrades existing to R7.6 (up to 1999 users per system) |
Provided Support | Software Upgrade |
Form Factor | Electronic Delivery |
Target Users per System | Up to 1999 |
Software Release Version | 7.6 |
Avaya Blue SW Upgrade R7.6 (Up to 1999 Users/System)

Key Benefits

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- Scales existing systems to support nearly 2000 users, maximizing system ROI.
- TAA compliance ensures eligibility for government and regulated industry use.
- Software-only upgrade minimizes system downtime and onboarding barriers.
Product Overview
The Avaya Blue SW Upgrade R7.6 (to 1999 users/system) is a software service product engineered for medium- to large-scale environments aiming to expand or modernize their Unified Communications systems. Designed by Avaya, this package permits a seamless upgrade to Release 7.6, enhancing system capacity and feature sets while maintaining electronic service delivery.
This upgrade allows businesses to support up to 1999 users per system without extra hardware, and is TAA compliant, making it suitable for government-level deployments. With centralized support and U.S.-based manufacturing, the solution ensures a smooth technical transition and long-term investment return.
Specifications
Product Overview
Cloud Management & Licensing
Management Platform | Avaya Aura System Manager |
Licensing Model | Per System, User-scalable |
Concurrent Licenses Supported | Up to 1999 users |
Delivery Mode | Electronic License Delivery |
License Term | Perpetual (for supported upgrade path) |
Eligibility Requirements | Requires prior valid Avaya system license |
Physical & Environmental
Physical Media | None (Electronic Only) |
Product Identification
Manufacturer | Avaya, Inc |
Brand Name | Avaya |
Manufacturer Part Number | NTE960LB |
Product Family | UCC/Mobility/Telecom |
Taxonomy Category | Software Application |
Product Name | Avaya Blue SW Upgrade R7.6 (Up to 1999 Users/System) |
Interfaces
Electronic Delivery Method | Download via Avaya Support Portal |
Compliance & Origin
TAA Compliance | Yes |
Country of Origin | UNITED STATES |
RoHS Compliance | Yes |
Manufacturer Website | http://www.avaya.com |
Advanced Security Features
Security Integration | Supports Avaya Session Border Controller and Secure SIP |
Authentication Protocols | TLS, SRTP |
Supported Encryption Methods | AES-256, SHA-2 |
Access Control | Role-Based Access Management via System Manager |
Software Integrity Verification | Digital Signature Verification |
Support & Services
Support Coverage | Software Upgrade Only (does not include hardware or managed services) |
Service Availability | Global (subject to licensing eligibility) |
Technical Support Access | Via Avaya Global Support Portal |
Documentation Included | Online via Avaya KB and support documents |
Training Options | Avaya Learning Center (Optional) |
Service Activation Time | Typically 24–48 business hours post-purchase and validation |
Update Method | Remote System Manager Upgrade |